The app is still not mature enough. The premium apps mentioned in the documentation, such as Outlook, LinkedIn, and SMTP email, are not working.

Announced premium apps failed to connect, including Telegram, LinkedIn, and Outlook.

Due to security reasons, my Outlook account did not accept the integration.

I requested help from support more than once to check the connection issues. The support team only mentioned that the issue was being reviewed by the internal development team, but provided no real help. My last request for help was about two weeks before the date of this post, with no reply or fix for the Mazaal technical issues I mentioned. They do internal mention for the developer team members without any action to resolve the issues.

The Agent knowledge data should be more organized, and the details of tokenization should be hidden from the user to avoid confusion.

The founder kept this information hidden from the AppSumo page, which made me feel that it is not a good investment option.

https://docs.mazaal.ai/resources/appsumo

AI Agent Deployment Limitations
AppSumo plans do not include the ability to deploy AI agents directly to:

- Facebook Messenger
- Website widgets (embedded chat interfaces)
- Other messaging platforms

These deployment options are exclusive to our AI Chat Agent subscription plans. However, you can still:

- Create and train AI agents
- Use them within workflows
- Access them via API
- Use them internally for your team