Still Needs Lot of Work
My testing brought up many questions and I'm seriously considering requesting a refund. I was expecting a lot from this app.
Here are my issues:
- For the 2nd tier we bought there should be no Memogram Logo on the event page whatsoever. I don't want this if I send it to my clients.
- When I sent a link for the event, the picture that came in the phone was a random one with random people, wedding and something else that was not related to my event at all, and memogram logo. It looked rather as a spam and something unrelated. Why my uploaded picture for the event was not there with that link?
- You can upload only 5 images at the time???? Nobody will want to keep uploading images 10 times. If it's a hassle people will not do it. They might do it once and that's it.
- Why does it ask for a name every time the same user tries to upload content? This complaint popped up right away.
- So slow. We tested it from our home with 1gb fiber optic connection.
- Some vertical pictures ended up being flipped on the head. Not good. Why 3:2 ratio and not the original one?
- Horizontal images are flipped to vertical.
- Page gallery is vertical and you need to scroll instead of just populating it as tiles or something.
- Where are download buttons?
- Why there's no ability to see all the content in one place, like one big gallery that's separated into videos and pictures?
I really wanted to love this app, but the initial experience was not good.
Hopefully it will turn out for better, but right now there's lot to be desired. I'd be willing to use it if these things are fixed.
I can't reply but here's clarification for answer not understood by developer:
2a. Default Picture: If you're referring to the default photo on the upload page, there's an option to upload your own image. We just have that default so you can get a feel of what the page looks like. There's a knowledgebase video and article to guide you on that.
2b. There's a button "View Uploaded Media"; when clicked, it would direct you to a page to view all your uploaded media.
Concern was:
When I sent a link for the event via TEXT, the picture that came in the phone was a random one with random people, wedding and something else that was not related to my event at all, and memogram logo.
When you copy event link and share them via text some default event image shows up in the link with memogram logo. It's you memogram collage picture that is showing in the text as a link, not the one I previously set up as the main even picture.
I did have my own picture already uploaded when I was setting up the event. So, answers 2 and 2b do not apply to my concern.
#6 You did not address my question/concern. My uploaded image is upside down after the upload even tho it's vertical and positioned correctly. People heads are now down instead of up after the upload.
Kelechi_Mmonu
Edited Jul 18, 2025Hello,
Thank you for checking out Memogram, and leaving your feedback. I'll try to address your concerns below.
1. Memogram Branding: The tier 2 plan doesn't come with whitelabel option, and it wasn't mentioned as such on the Marketing page or pricing details. On the first week of September, we will be rolling our our Enterprise plan (Tier 3), that will come with a whitelabel option. Just like the other Tier 1 and 2, This Tier 3 will be at a Heavily discounted price, when compared to its value.
2a. Default Picture: If you're referring to the default photo on the upload page, there's an option to upload your own image. We just have that default so you can get a feel of what the page looks like. There's a knowledgebase video and article to guide you on that.
2b. There's a button "View Uploaded Media"; when clicked, it would direct you to a page to view all your uploaded media.
3. Media upload: To ensure speedy upload, we limited upload to 5 images; we wouldn't want guests to wait for long minutes for their upload to be successful. However, guests can upload as many times as they want. In the coming months as we grow and scale servers, we will keep increasing these limit to 10 images at a time, then 20, and more at a time.
4. The "Name" and "What's on your mind" Field are completely optional. However, I understand why this might be confusing. I just talked to the UX Team and we've added an "(Optional)" Text next to each, so its clear. Kindly check again and you will see that (might need to clear your cache if its same browser you're using).
5. Upload Speed: Please note that Upload speed are greatly dependent on 2 Factors; Internet Speed and Media Size. An image shot in 4k might take a longer time to upload as compared to 720p image.
6. Ratio Size: Each image can be clicked on to view the full size. If after clicking to view full image you notice an image out of proposition, kindly reach out to the support team and we ill investigate further.
7. Media View: We will take your suggestion into serious consideration, and create a filter where you can choose between grid view or other options of view types.
8. Download: As an Admin, you can download media from Dashboard > media > Select Event. However, if you would like your guest to see a "Download", that option is available on the Moderation settings. We have a full knowledge Video and article dedication to the Moderation settings and how to use them. To see it, simply click on the "Help Desk" button on the menu.
9. Media View: Just as explained in (7) above, we will create a filter for this and inform users of the update via email and on the Memogram Facebook Group.
As a Growing Event Technology Company, we're committed to building Memogram to become the Best Event Media-Sharing Software there is. Your feedbacks are part of this process, and we greatly appreciate.
For any further issues or errors found, we have active Support Channels via;
1. Live Chat: Available at the Button Right of the Software.
2. Email: support@memogram.io
We'll also add a Suggestion Box where you can drop all your suggestions and how they will benefit you or your clients. Should be added within the next 14 days.
Once again, Thank you for checking out Memogram.