MetaSurvey — Plus exclusive Questions

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Q: You have not replied yet.

Question is the webhook data, Zapier tool is fetching is different than what my questions. Its been tried with a public link only, retested many time. While i have 5 questions in Zapier i only see 4 defaults question.
I see like contact form question while fetiching in zapier - a default created.
I tried contacting via email as weel but as usual no response

YashPPLUSJun 27, 2025
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Founder Team
KirillTereshchenko

KirillTereshchenko

Jun 28, 2025

A: Hi there,

When you click the Test button while setting up your webhook, it sends sample data—not real survey data.

As mentioned earlier, to receive actual results in your automation tool, you’ll need to complete the survey (not in preview mode).

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Q: Custom subdomains

Hi! Can you please clarify the number of custom subdomains for Tier 3? Is it unlimited? Thanks!

AcrobaticbreadPLUSJun 26, 2025
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Founder Team
KirillTereshchenko

KirillTereshchenko

Jun 28, 2025

A: Hi there,

You can use 1 custom domain and apply it to all your surveys.

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Q: Your product's webhooks are not workig

I tried integrating with albat, zap and all and the data connection is very weird. currently i am on free plan but i am not able to use it at all. data mapping is very problematic. whats going on there? any way it can be solved?
Even your support seems total 0. i am not sure i should invest- almost 0 confidence in this product.

YashPPLUSJun 23, 2025
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Founder Team
KirillTereshchenko

KirillTereshchenko

Jun 24, 2025

A: Hi there,

Webhooks do not trigger when completing a survey in preview mode. To test webhooks, please complete the survey as a real respondent.

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Q: Showing the results to survey takers

Is it possible to show the results to survey takers. This would really help with lead generation as they able to see data to help take actionable steps.

drew498PLUSJun 21, 2025
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Founder Team
KirillTereshchenko

KirillTereshchenko

Jun 22, 2025

A: Hi there,

Currently, it's not possible. Only the survey owner can see the results in Analytics.

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Q: is there anything the max tier does that your paid subs dont get? its 32 months of paying to breakeven on LTD

328279f14c5b4e3ab4d3f68d65a5ea40PLUSJun 20, 2025
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Founder Team
KirillTereshchenko

KirillTereshchenko

Jun 20, 2025

A: Hi there,

You can compare limits and features on the pricing: https://getmetasurvey.com/pricing

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