4.6
Taco ratings
MetaSurvey — Survey, Quiz, Form has received positive feedback for its sleek interface, easy setup, and engaging swipe-style surveys. Users have praised the tool for its seamless mobile experience and high conversion rates. However, there have been some concerns expressed about limited features and support responsiveness. With an overall rating of 4.6 and a 60-day money-back guarantee, MetaSurvey is worth considering for feedback and lead generation needs.
AI-powered summary of customer reviews
Verified purchaser
NOBody is replying. been like 5+ days just waiting.
It's like a great tool but 0 literal support - i just wanted to ask few business use cases - but there is no email reply nor chatbot reply. pleae look into chatbot in wally - i have messaged you for help. once done then oly will delete it.
KirillTereshchenko
Jun 24, 2025Hi Yash,
You’ve repeatedly contacted me with requests for a backdoor deal to avoid AppSumo’s commission, which you referred to as “a few business use cases.” I consider this approach inappropriate. I fully respect my agreement with AppSumo and maintain the same pricing policy for all users, regardless of location or individual circumstances.
Repeated messages across platforms — especially when...
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Verified purchaser
I love this tool
I use it very often for market tests. The swipe system make it fun and the user doesn't lose interest like with other platforms.
KirillTereshchenko
Jun 13, 2025Thanks for your feedback! 🫶
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Verified purchaser
I'm pretty happy overall!
I think they have room to grow, but overall I'm happy with it. They continue to grow and make important changes which is beneficial. Obviously, I would like to be able to use my own domain or subdomain...just like everyone else. Hopefully this will be a real option soon. There was some learning curve regarding the "swipe" style tinder survey...in that I was hoping I could have two photos...one on the left and one on the right to choose between, but its more like a "yes/no" style...probably my bad because I've never used tinder. But there does seem to be options for my goal now anyway. Looking forward to more improvements to my lifetime plan!
KirillTereshchenko
May 30, 2025Thanks for the feedback!
Just a heads-up: you can already connect a custom subdomain starting from AppSumo plan 3. Also, there’s an example of using 2-in-1 images for the swipe cards—check the main product image on AppSumo for a visual!
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Verified purchaser
Quite Limited - Cannot even make a question optional or add images to most question types!
While their unlimited storage and swipe questions are nice (even though swiping between two choices has a limited use case), these are the only unique aspects of this tool, in my opinion. However, these features don't make up for the app's overall limitations, as most of the features it offers can be attained at a much lower cost using other tools on AppSumo that have even more advanced capabilities, like Formly, for example.
Other basic limitations of MetaSurvey include:
🚫 1) Custom HTML isn’t supported
🚫 2) Cannot modify font styles (only colors)
🚫 3) CSV import only supports swipe questions with Yes/No answers. Not possible to import multiple-choice questions.
🚫 4) Respondents cannot upload files (which is where unlimited storage would really be a benefit)
🚫 5) Cannot use a keyboard to navigate all question types (only a few)
🚫 6) Cannot use variables (like first name or their score in questions)
🚫 7) Cannot add an image to all question types (only swipe questions)
🚫 8) Cannot rank items as a question type
🚫 9) Cannot provide respondents the option to skip a question, as all questions must be answered (which is a turn-off for most people). The ability to make some questions optional is a basic survey feature that most people expect, so it is embarrassing as a survey developer to have to add "Do not wish to answer" as a choice. Even as a highly voted feature, there is no indication this will be possible soon.
🚫 10) It advertises that you can "easily" translate surveys into any language "manually", which is contradictory as this puts all the effort on you. There is no language menu option to accomplish any part of this automatically (even the interface text must be translated manually).
🚫 11) Only 1 user can access an account (extra charge for additional users)
Considering that MetaSurvey has been on AppSumo nearly non-stop since 2021 and has less than 50 reviews, this is very telling. It also raises concerns about their MRR and explains why the product has been lingering on the platform for so long.
*Note to seller: If any of the missing features listed above have already been released and I am mistaken, please specify which ones for the benefit of everyone. Also, can you please explain why none of these are listed under the "roadmap" category as you stated in your original response but instead are still listed as or have been downgraded to "gathering votes"? In fact, the only item currently listed under the "roadmap" section is the dynamic variables feature, which only has 11 votes (quite low compared to many other more basic feature requests with more than twice the number of votes). So what is the purpose of asking users to vote on a feature if more popular requests for essential features, like the ability to add images to all question types or the ability to make some questions optional, are not being prioritized year after year? 🤔
KirillTereshchenko
Edited May 20, 2025Thanks for the detailed feedback!
I totally understand your frustration and want you to know that I’m actively working to improve MetaSurvey. Some of the features you mentioned have already been released, and others are planned for future updates.
As a solo dev, I’m committed to improving the product step by step. Thanks again for giving it a try!
Update:
I recently added support for optional...
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Verified purchaser
Very helpful tool
This software is very easy to use, clear UI. Offers all features needed to carry out simple surveys. Looking forward to further developments to add a bit more flexibility in questionnaire design. All in all: great tool.
KirillTereshchenko
Mar 8, 2025Hi Michael,
Thank you! Glad you find it helpful! I'm continuously working on adding more flexibility—stay tuned for updates!
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