Frustrating
While I see some value in this system, I really wish Adi would segment her upsells better. It feels like i'm stuck in an infomercial nightmare where every click just takes me to yet another bloody pitch.
Yes, I get you're in business and great at what you do, however there's still some refinement needed to the force-feeding users your paid offerings one after another after another after another.
I do understand why this is non-refundable - and yes, I answered the 6 questions.
Adi_Molo9
Mar 27, 2025Hi thank you for your feedback.
The deal is not refundable because we had serious issues with hundreds of people purchasing the deal, scraping the data and refunding the product.
Please keep in mind that Sumo-lings are not our only customers. In order to keep the business operating we do need to bring in customers with multiple offers and they all need to be able to access their offer from the welcome screen as well as the home screen.
The UI has been designed to allow everyone to access their primary purchase from the main menu.
The Molo9™ Journey was added to the home screen by request. It was designed to help everyone understand which Molo9™ tool meets them in their current marketing journey.
While I would love to just have you see the resource you need. There is no way for us to know what you do and do not know and need without a serious number of questions that no new user wants to answer.
If you find some better UI, please click the Feedback button on any page on the website and let us know. In the meantime our current UX & UI reflect what has been requested via the website feedback buttons.