A: Hi hi8732,

Thanks for reaching out.

I’m not entirely sure what specific issues you're encountering—especially since you're currently on the free version, which does come with certain feature and support limitations.

That said, we’d love to help! You can:

Email us directly at support@mymemo.ai

Or join our Discord community, where our team and other users can assist you

We do our best to respond during business days, and your feedback is very important in helping us improve the product.

Looking forward to hearing more details from you!

Warm regards,
The MyMemo Team