Q: while uploading a simple pdf data sheet and asking to analyse, got the below error message.
Analysis timed out, possibly due to excessive information or too many images. Please reduce the number of pages and image content, then try again.
The file size is merely 309kb and does not have many images. I have tier 2 plan.
2) how can I integrate my zoho workdrive content for team learning
3) how can I approach your support team?
4) where can I find tutorial videos/content?

Tony_MymemAI
May 16, 2025A: Hi, could you send the pdf file to support@mymemo.ai, please? We will look at the problem. It should work.
What do you mean zoho workdrive content? it is another product? For mymemo, you could build a team workspace and invite your team members as adm, editor or viewer. And you could also share collection or individual memo to your team.
You could email support@mymemo.ai, and welcome to join our discord group: https://discord.gg/tMxnYQfVWj. Many memo friends are here!
And there are some videos in the youtube:
https://www.youtube.com/watch?v=tBq1J6hrKOY
https://www.youtube.com/@MyMemoAI