The first impulses - ALL IN...

Tier 3 was my only option.

The buy button was triggered.

Honestly, when I compared my phone display to my wife’s, it was clear: ups, folder and document structure—not in line with my nature.

But...
Initially, I had a real love-hate relationship with MyMemo.

Many things simply did not work correctly...

The server speed was super low, the AI like an old grandma with a hearing aid turned down to the quietest level.

What I was looking for was buried somewhere in the bits and bytes of the MyMemo server, without me getting a (reasonable) output.

The refund was lingering like a Post-It in front of my forehead for weeks.

But I noticed that the MyMemo team is truly committed.

They work hard to make everything faster, more stable, and more accurate.

And that shows me, when we leave the tool itself, we are supporting dedicated SaaS founders here.

Which is an important point for me to stay onboard.

Not everything always needs an immediate refund.

As for the tool itself?
Is it perfect?
No!

Will it ever be perfect?
No.
- We humans have different requirements, views, assumptions, habits, ways of working, etc... Therefore, perfectionism is something that cannot be achieved, no matter how high the standards are set.

But...
What MyMemo does is continuous improvement.

Even if the squirrel moves more slowly than some would like. Something is happening.

All functions work, and the path of optimization seems to be the goal here.

What I would like to see and wish for:
- Again a bump to faster servers
- AI improvement in chat, so I don’t have to point out the document for each query in the chat
- Automatic compression of MP3, MP4, PDFs, so higher uploads are possible (saving me a lot of manual prework)
- Floating upload button instead of clicking in the top left corner, submenu, type of upload, and then upload. Automatic recognition of the uploaded file should be a priority!

ALL IN ALL, MyMemo is on the right track, and I am happy to support it, especially because it was initially a love-hate relationship, now even more so.

P.S. Tier 3 should be a minimum for every Sumoling, especially considering what will come in the future, and your limits will no longer be sufficient ;)

Only 11 days left from this review to make a decision!