Nero AI Image Upscaler Questions

Showing 1 - 10 of 10 questions

Q: Question about Image Upscaling and DPI Enhancement for Print Quality

Hello,

When using your service to enhance and upscale images, does the process also improve the DPI (dots per inch) of the image? Most AI-generated images usually have a quality of 72 DPI, while print-on-demand platforms require at least 300 DPI. Can your tool increase the DPI accordingly for print-quality results?

Thank you.

bn14071970Jul 22, 2025
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Q: questions about ai upscaler

1. So from what i have read, is my understanding correct that buying this lifetime deal means i get access to the desktop version and the web version?

2. Is this image upscaler a creative upscaler where it adds skin details and makes an ai have more realism or is this a regular upscaler? Creative upscaler add details and realism that wasn't there before. An example of a creative upscaler is something like Magnific.

asrivardePLUSJul 1, 2025
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Lens_Nero

Lens_Nero

Jul 2, 2025

A: Thanks for the great questions—you really know your stuff!

Our AI Upscaler is currently focused on realistic enhancement, aiming to restore and improve image quality as faithfully as possible. You can use either the desktop or web version, depending on your preference, and you’ll receive 150 credits each month.

If you have any more questions, feel free to reach out to us at ai@nero.com!

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Q: Could you clarify this point better?

What is the difference between "Unlimited image upscaling" and
"150 monthly credits"? What I would like to know is how many images can I upscale with this deal. And how do you count the credit consumption? How many credits does one image cost to upscale and denoise for example?

By the way, I am impressed with the app when I tried it.

OladipoPLUSJun 20, 2025
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Lens_Nero

Lens_Nero

Edited Jun 24, 2025

A: Thanks for your question and your kind words!

Here’s the difference:

“Unlimited image upscaling” applies to the desktop app.

“150 monthly credits” are for the web version at https://ai.nero.com/pricing

On the web:

1 credit = 1 image upscale

2 credits = 1 image upscale + denoise

Hope that clears it up! Let me know if you have more questions 😊

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Q: A few questions before purchasing

Hello. A few questions before purchasing:
1. How does your credit system work?
2. What can I do with 150 credits in the program on PC and on your website?
3. You release a new version of Upscaler annually with added new models. Does this mean I will need to purchase a new package to access them, because the update for LTD is only available for the Nero AI Image Upscaler 2025 version?

AlexEdustylePLUSJun 12, 2025
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Founder Team
Lens_Nero

Lens_Nero

Jun 13, 2025

A: Thanks so much for your interest! Happy to clarify your questions 😊

1. How the credit system works
Credits are mainly used for processing images through our online AI models, which run on high-performance servers — so each task consumes credits based on resolution and enhancement level.

2. What you can do with 150 credits
With 150 monthly credits, you can typically upscale around 50–150...

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Q: Clarification On Future Updates

In the Appsumo sales page, it says that this LTD gets... "All future Monthly Pro Pass Plan updates." But your website only references a Standard Plan and Business Plan. Please clarify.

Also, in an answer provided to a previous question, you said... "With the 2025 version of Nero AI Image Upscaler, you’ll receive free updates within this version." So does that mean that we would not receive updates once the 2026 version rolls out? Or perhaps when significant updates between now and 2026 which might lead to a new product/tier naming convention?

I really would like some clarity on all this.

Btw, I have tested your image processing via the test app on your web site, and have to say that the quality is very good with the samples I ran.

DougLietzPLUSJun 12, 2025
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Lens_Nero

Lens_Nero

Jun 13, 2025

A: Thank you so much for your thoughtful question — and we're truly glad to hear you were impressed with the test results! 😊

Regarding the plan types
The “Business Plan” mainly covers high-volume API usage. The AppSumo deal is based on our Standard Plan with 150 monthly credits — this is an exclusive offer for AppSumo, and we can confidently say it's the best value available across all our...

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