A: Thank you so much for reaching out with your questions about NinjaTools.ai—we truly appreciate your interest and want to make sure you feel confident in our platform! We're committed to providing an awesome experience for all our users, especially those on the unlimited plan. Let's address your concerns one by one:

Access to New Models and Features on the Unlimited Plan: We absolutely guarantee that if you purchase the unlimited plan, you'll get access to everything available to all other customers, including new models like the latest Grok or OpenAI versions, without needing to rebuy anything. Your unlimited plan will continue to cover all updates and additions—we don't gatekeep features behind additional purchases. For video generation models (like potential new ones), we integrate them as soon as their APIs become available from providers, and they'll be included seamlessly in your plan. No worries about missing out!
* Our Update Process: To give you a sense of where we're at, we prioritize adding the latest models and features quickly. Our public roadmap is fully transparent about this—check it out at doc.ninjatools.ai/docs/public-roadmap-and-feature-request to see upcoming integrations and vote on priorities. We've been shipping regular updates, like fixing artifact bugs, improving PDF chat, and adding enhancements daily. If you're in our Discord community or following us on X/Twitter (@ninjatoolsai
), you'll see real-time announcements about new models and progress. We're always working to stay cutting-edge!

Regarding the Review on Model Versions: We saw that review mentioning Claude 4.0 behaving like 3.5, and we've addressed it directly (if you saw our response, great!). All models in NinjaTools are the correct versions as provided by their APIs—we've double-checked multiple times, and there's no benefit for us to swap them out. That said, AI models trained on vast internet data can sometimes produce inconsistent or unexpected outputs (similar to issues with DeepSeek or others), but it's not due to version mismatches on our end. If you encounter anything like this, please share details so we can investigate right away!

Your satisfaction is our top priority, and we're here to support your creative projects every step of the way. If you have more questions, want to discuss specific models, or need help with anything else (like booking an onboarding call from the payment success page), feel free to reply here, email us at support@ninjatools.com, or join our Discord. Thanks again for considering NinjaTools—we can't wait to have you on board!