Q: support seems quite bad

Asked a question on the support chat and waited several days, still no reply.

Additionally, the founder mentioned they were launching the ability to sell credits (i.e. have your agency clients buy credits and use credits to buy service), a couple of weeks ago, but it still doesn't seem launched, and no word on when it's going to come.

lakar25567May 22, 2025
Founder Team
RieraAnthony

RieraAnthony

May 22, 2025

A: Hi 👋 sorry for that, we're launching first this week the in-portal product catalog which became a higher priority, the credit system comes right after it!

Most of it is actually already coded, it just needs finishing touches, the catalog fits into that because it will allow later down the line to buy extra credit packs.

The credit system is quite a complicated piece of software in of itself and will be the most complete any software of this type has.

The thing I'm the most exited about is letting agencies setup custom conditions to redeem credits, which will allow extremely powerful workflows.

Hope this answers your questions / worries, we're still full focus and hands down on the project, it just takes time to release polished features + the answer to the amount of feedbacks from you guys!

Thanks 🙏

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