Unable to use Stripe. | Orchestra | AppSumo

Orchestra

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Q: Unable to use Stripe. When will PayPal Payments be available?

HLMPLUSMay 22, 2025

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I've been on the fence between copilot and kitchen.co for weeks now and was just about to bite the bullet on one of them when I came across Orchestra. Super intrigued by the fact that it's geared toward agencies! Is there an area for clients to upload images into a folder for me and them to see? Is there a place where clients can see and update the billing info within their portal? Is there a way to pause subscriptions on my end? I offer referral discounts for clients that give them 2 months of website management for free. So need a way to pause and resume subscriptions without making them enter their payment details each time it resumes. Is there any kind of chat functionality where a client can send me a message through the portal or vice versa? And if so, is there an automatic email that's sent when I or them have a new message?
Asked a question on the support chat and waited several days, still no reply. Additionally, the founder mentioned they were launching the ability to sell credits (i.e. have your agency clients buy credits and use credits to buy service), a couple of weeks ago, but it still doesn't seem launched, and no word on when it's going to come.
We’re interested in your Tier 4 plan, but before moving forward, we wanted to check whether there are any plans to increase the number of users included in that package. Ideally, we’d need access for around 15 users, potentially up to 20. Would love to hear if this is something currently possible or on your roadmap.
I have vision disabilities and while everything I am reading about Orchestra sounds pretty right for my use, I can't see anything on the black background in the images. Not very helpful for me if I can't see it. I would probably purchase if there was an improved visibility option.

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