Document writer gives blank page
Was loving the document writer feature on the product. All of a sudden recently it generates an outline for the document but when you prompt it to write the document itself all you get is a blank page. Left a message on their chat bot with no response. Emailed support again with no response. Output when it was generating was fantastic but it stopped and there seems to be no support.
Mallik_Paperguide
Jun 18, 2025Hi Matt,
Apologies for the issue and the lack of response. I did miss responding to your message on support chat but our team has been working to fix the issue. We had few other users also complaining about this and it arose due to a model change we tried for the writer with one of the latest LLM models. The has been fixed few hours ago. Please check and let us know if you are still facing the issue.Apologies again for the issue.
Regards,
Mallik