personeo.ai Questions

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Q: Eta on embed was second quarter

Any updates?

ChachiPLUSJul 15, 2025
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Founder Team
CultureBoard_Customer_Care_Team

CultureBoard_Customer_Care_Team

Jul 16, 2025

A: this is still problem how to do embed code while tracking analytics, most of the users dont want to have embed without tracking the data for analytics, thats why we have a delay with this feature :-/ more complicated than simple embed with no data tracking

it is possible also now with special QR code, "embed" that QR code anywhere

if you want to have more info, please contact me...

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Q: Unused monthly credits

You indicated that unused credits for creating and playing roleplays will roll over each month.

Does the unused credit balance ever reset after a certain point, or does it continue to roll over from year to year?

SumoProPLUSEdited Jul 14, 2025
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Founder Team
CultureBoard_Customer_Care_Team

CultureBoard_Customer_Care_Team

Jul 16, 2025

A: they are rolling over month to month, year to year :)

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Q: Usage limits

Since this is based on the number of row plays each month is there a way to have a usage limit per link? For example if I have a client and I want to give them the link so that they can do a practice conversation can I have it set so they can only do it twice?

tamicaPLUSJul 12, 2025
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Founder Team
CultureBoard_Customer_Care_Team

CultureBoard_Customer_Care_Team

Jul 14, 2025

A: hello, when you share a link with client, they can do it one time for free and next five times for free after free signup :)

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Q: Users and roleplays and other questions

Hello. I have a specific use case. I work at a university and we have psychology students who need to train 'motivational conversation' with their clients. So it is practice, not real life. The students take the role of the conversation leader who then has a conversation woth the client who needs help to resolve a life situation eg Addicted to gaming, or getting out of a destructive relationship, etc.
Perhaps 60 students per term will simulate doing this roleplay with a various number or roleplays.
Here are my questions.
Is there a limit to the number of people (students) that can try any given roleplay?
Can it be done in Swedish?
Is it possible to train the roleplay to become an expert in motivational intervention using our pdfs?
Can feedback be given in a tailor made way - if we can train it well enough?

nordicinteractivesolutionsPLUSJul 11, 2025
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Founder Team
CultureBoard_Customer_Care_Team

CultureBoard_Customer_Care_Team

Jul 14, 2025

A: hello,

-there is no limit, anybody in the world can do any roleplays via its URL
-yes every roleplay can work also in swedish, end user can choose the language in the middle of the screen
- yes you can copypaste the info from the pdf to our builder as prompts
- yes, feedback can be set up within the success criteria field in the builder

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Q: Can you clarify how the custom role-plays limits are counted each month?

For example, in tier 1, if I created 10 custom role-plays the previous month, and I don’t create any this month, when users play all 10 of those role-plays, will they be counted toward my custom role play limit this month? What if I create custom role-plays, but they are not intended to be played yet. How many are we allowed to create each month if they are not played?

SumoProPLUSJul 10, 2025
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Founder Team
CultureBoard_Customer_Care_Team

CultureBoard_Customer_Care_Team

Jul 14, 2025

A: hello,

roleplays credit for creating and also for playing are on a rolling base each month, so credit which wont be spent, will be increased the next month :)

so in tier 1, you can _create_ up to 10 new custom roleplay templates every month and you have 30 credits _for playing_ any Personeo.ai roleplays every month

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