Q: Can I change the Personeo "do not interrupt me" settings...?
I love the concept of your tool, and would like to purchase and use it. BUT, I have a question.
When trying out your tool, I keep running into one big challenge: Your Ai Bots keep interrupting me, halfway my response... Even if I have a quarter-second pause in what I am trying to say, immediately the Ai Bot will jump in, and start talking again.
Does Personeo have a setting to let the Ai BOT wait much longer, for example: only start responding after at least 2s silence and when you are sure I finished my train of thought...? This is REALLY important to me, because I want to use your tool to train social workers in having difficult conversations with clients, and in those situations it often is important to speak slowly, allow for silences, and allow the client to slowly gather their thoughts...
Hope you can help!
Thanks,
Meindert
CultureBoard_Customer_Care_Team
May 15, 2025A: Hi we have recently optimised that :-)
it was hard to find the right balance for all usecases