🚩 Big Red Flag — Product Not Ready, Feels Like a Beginner-Level App
After using this product end to end, I can confidently say that it’s not ready for launch. Everything feels extremely basic, with tons of bugs, a very limited feature set, and a UI that’s unfinished and clunky.
Key Issues:
1.Misleading Language Support:
They promise support for 20+ languages, but that’s not the case. The platform itself is only in English. You’ll see minimal language options on the interview page—not full platform support. This half-truth is actually more harmful than helpful.
2.Overcommitment & False LTD Promises:
The LTD feels overpromised. Given the high costs of AI, video storage, and transcription, providing “unlimited candidates” isn’t realistic. Is this just a trap? What happens when they realize it’s unsustainable—will the platform just shut down in a year or two?
3.Just Surviving on LTD:
The focus seems entirely on selling LTDs instead of building a sustainable, long-term business with proper subscriptions. They’ve previously launched LTDs on other platforms too. This raises huge red flags about their ability (or intent) to stick around for the long haul.
4.Limited & Buggy Features:
Many essential features are missing or simply broken. There’s no bulk upload, no candidate invite, and no SMTP support. Basic interview features don’t work reliably on iPhone. Branding and customization options are almost non-existent—everything feels buggy and unreliable. They claim the platform is “AI-powered,” but in reality, they haven’t even implemented core basic features properly. Just plugging in an AI API doesn’t make it truly AI-powered.
5.Poor Customer Support:
The support team is practically non-existent. They take forever to reply (if they reply at all), and issues go unresolved for a long time.
6.Basic & Confusing UI/UX:
The dashboard is unfinished and hard to use; the interview page is no better. The overall user experience is frustrating and unprofessional.
7.GDPR Compliance Claims Are Empty:
Despite claiming GDPR compliance, there’s no evidence to back this up. No list of third-party data processors, no info on a Data Protection Officer—nothing that shows they actually take GDPR seriously.
Arjun_PetrovaAI
Edited Jun 9, 2025Hey .. thanks for taking the time to write the review .. interesting stuff .. and while I disagree with pretty much everything you’ve written, I still respect the effort you took to lay it all out. Let me walk through it point by point:
🚩 1. Misleading Language Support?
Not quite true. As I explained in my May 29 Q&A “Spanish support?”, all applicant-facing feature—transcripts, live interviews, phone interviews—already works in 20+ languages. We’ve been crystal clear from day one: the manager dashboard remains English for now, and only a handful of automated notification emails are still pending localization.
AppSumo Q&A reference:
https://appsumo.com/products/petrova-ai/questions/spanish-support-1369354/
🚩 2. Overcommitment & Unsustainability?
Nope, not the case, We aced AppSumo’s rigorous pre-launch vetting, stress-testing our cost models and infrastructure forecast. Our “unlimited candidates” promise isn’t a fantasy—it’s grounded in real numbers and sound planning.
🚩 3. Just Surviving on LTD?
Again, not accurate. We ran a successful SaasZilla deal and our current MRR already covers our operating cost, with steady month-over-month growth.
🚩 4. Missing or Broken Features?
That one surprised me. We’ve already got invite flows (link, single-email) plus full SMTP support—check our step-by-step guides:
smtp setup → petrova.io/posts/setting-up-smtp-on-petrova-a-comprehensive-guide
async video + invite flows → petrova.io/posts/how-to-set-up-async-video-interviews-or-account-job-and-pipeline-explained
And as I answered on May 27 on Appsumo Q&A, async video interview works on any phone; live sessions just prompt you to switch to desktop because of Operating System screen-share limitations.
AppSumo Q&A on mobile support (May 27):
https://appsumo.com/products/petrova-ai/questions/does-petrova-work-on-smartphones-1367987/
🚩 5. Poor Customer Support?
Can’t agree there, Our Crisp live-chat logs show a 57-minute average response, even when we see a 5–7× ticket spike post-launch. And guess what? There are zero tickets from G_Poole—so they never reached out. Hit us at support@petrova.io or via live chat and we’ll sort any hiccup in no time.
🚩 6. UI/UX Complaints & Bugs?
Fair—bugs happen, but we own them. Every issue is tracked publicly at petrova.io/feature-requests, and we’re shipping fixes for most items tomorrow. Total transparency, no closed-door promises.
🚩 7. GDPR Compliance FUD?
That’s not correct. On Jun 2, 2025, I confirmed in our AppSumo Q&A that we host data in secure datacenters in the US and India—GDPR is about protecting EU data during processing and transit, not physically locking it inside Europe. We’re also not legally required to appoint a DPO under Article 37, since we don’t process sensitive data. We’ve clearly published our subprocessors, user rights, and privacy contact in our Privacy Policy.
Full details are available in our Privacy Policy: https://petrova.ai/privacy
Appreciate you taking the time to share your experience — even if we see things differently. We’re still early, but improving fast. Petrova’s not perfect, but it’s real, and it’s built by a team that genuinely cares about getting this right. If you ever decide to check back in, I hope you’ll see just how far we’ve come.
— Arjun