Q: Black Screen
I really like the concept, I bought tier 3. However, as soon as I select a preset, the screen goes black and I have to restart the page. Therefore, it is unusable. Do you know what is happening? Do you have a solution?
AllivierPLUSMay 18, 2025
Founder Team
Creative_Bot_PhotoGPTAI
May 18, 2025A: Thanks so much for flagging this!
This isn’t expected behavior, and we’re sorry you ran into it. Could you confirm if the issue still persists after a full page refresh? If it does, please drop us a quick email at support@photogptai.com with your browser details and any other info you noticed—our team will be happy to investigate and get it sorted for you promptly!
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