Being able to capture a screenshot of the page when submitting feedback is on our roadmap.
We also already capture some basic info like the URL, user id, device and browser info.
Details beyond that, we don't have on the roadmap currently, but that sounds potentially useful addition. What details specifically would be the most important to capture in your opinion?
Yes, a help center / knowledge base that also integrates to the other Produktly features is on the roadmap: https://roadmap.produktly.com/?roadmapItemId=534
We don't unfortunately have a timeline to share about that at the moment
For product tours and checklists we support custom CSS, which you can use to customize pretty much anything.
For other features, we support editing colors and choosing from preset appearances. We are planning on expanding the custom CSS support to the other features too.
I saw earlier that you said to be between the start up and growth plans. May I ask if it is now the growth plans? Because I see that the start up has only 5 Roadmaps, 10 Feedback Widgets, and 5 Changelogs. Will the new features released later maintain this same status? (Using all of them counts as one trigger.)
A: It's still between the startup and growth plans. There could be certain features in the future that are only on the growth plan, but so far there hasn't been. The number of any future widgets likely won't be limited though.
More of a question to AppSumo support, but as far as I know, you should be able to buy 10 codes and then 10 codes again etc.
AppSumo has limited the max number of codes you can buy at a time to 10 for some reason. I had a lengthy email thread about this with them, but apparently that's how it is.
Q: like gleap?
hi
can you provide feature like gleap..for example, if the user report a problem or bug, it will capture all the details
Olli_Produktly
Apr 24, 2025A: Hi,
Being able to capture a screenshot of the page when submitting feedback is on our roadmap.
We also already capture some basic info like the URL, user id, device and browser info.
Details beyond that, we don't have on the roadmap currently, but that sounds potentially useful addition. What details specifically would be the most important to capture in your opinion?
Share Produktly
for example, reply, network info etc etc..its like bugs reporting..so helpful to the developer
Q: About the Help Center
May I ask how long it will take to launch the help center? I saw it on your roadmap.
Olli_Produktly
Apr 10, 2025A: Hi,
Yes, a help center / knowledge base that also integrates to the other Produktly features is on the roadmap: https://roadmap.produktly.com/?roadmapItemId=534
We don't unfortunately have a timeline to share about that at the moment
Share Produktly
Q: Can I customize the walkthrough?
Can I edit the spacing, type of animation, colours, fonts etc? I saw that it was a work in progress a few months back. Are there any updates on that?
Olli_Produktly
Apr 3, 2025A: Hi,
For product tours and checklists we support custom CSS, which you can use to customize pretty much anything.
For other features, we support editing colors and choosing from preset appearances. We are planning on expanding the custom CSS support to the other features too.
Share Produktly
Q: About Lifetime Plan Mapping
I saw earlier that you said to be between the start up and growth plans. May I ask if it is now the growth plans? Because I see that the start up has only 5 Roadmaps, 10 Feedback Widgets, and 5 Changelogs. Will the new features released later maintain this same status? (Using all of them counts as one trigger.)
Olli_Produktly
Mar 23, 2025A: It's still between the startup and growth plans. There could be certain features in the future that are only on the growth plan, but so far there hasn't been. The number of any future widgets likely won't be limited though.
Share Produktly
Q: How do i buy 25 credits
Olli_Produktly
Mar 16, 2025A: Hi,
More of a question to AppSumo support, but as far as I know, you should be able to buy 10 codes and then 10 codes again etc.
AppSumo has limited the max number of codes you can buy at a time to 10 for some reason. I had a lengthy email thread about this with them, but apparently that's how it is.
Share Produktly
Thanks - that seems odd. Following on then, if we buy 25 credits piecemeal, will that qualify us for the 25 credit level support program?
Yes absolutely
Can this product be licensed vs purchasing credits?
You can also subscribe to a monthly/annual subscription directly on Produktly.com. Is that what you mean?