Support = zZzz (The website isn't working in my country.)
I bought it a couple of days ago, but I’m having trouble redeeming the code because the app’s website isn’t accessible in my country (UAE). It shows the message, “This site can’t be reached.” At first, I thought it was just my browser, so I tested different browsers, devices, and even different internet connections. But the issue persisted with the same message. Then I tried using a VPN based in Australia, and it worked. This leads me to believe that the app has restrictions or isn’t available in certain countries.
I was frustrated and emailed AppSumo support. They forwarded me to the ProxiedMail team, but it seems they don’t care to reply. In the end, I requested a refund. Yes, it was a bit cheap, but the frustration I experienced after spending so much time trying to get the app to work was too much.
I’m still hoping this app will work in my country, and I’ll repurchase it and happily update my reviews if the issue is resolved. Looking forward to that.
apps68
Jun 13, 2025Hi,
It's Alex, the founder of ProxiedMail.
Thank you for reaching out to me.
Sorry for the experience. I've seen your message in Q&A, but I consider priority of the messages lower than direct support requests via the blue button.
Website is actually banned in United Arab Emirates, so if you want to use it it's only via VPN.
I cannot find any traces of the ban, so it would probably take some time in order to settle it.
I guess we will create a mirror for UAE in a future.
Thank you.