Q: Why can't I upload any file and attach it to the chat?
Hello. Why can't I upload any file and attach it to the chat? I've tried all formats. It's useless. The upload always fails. These are small text format files. It's a sad experience.
Annapurna_Qolaba
Jun 24, 2025A: Hey Alex, thanks for flagging this.
We are currently rolling out major updates to our RAG (document-based answering) system, which is temporarily affecting file uploads. We’ve already sent out an official email regarding this to all the users and truly appreciate your patience as we work through it.
If this is causing you specific discomfort, please don’t hesitate to reach out at support@qolaba.ai, we’re here to help. You can also join our Discord to get real-time updates or chat with the team directly: https://discord.gg/63aR6qcKyc
Appreciate your understanding while we get this sorted!