QuickSigner Questions

Showing 1 - 20 of 53 questions

Q: What's the use case for API credits and what would be the cost of additional API Credits?

Anil_AgrawalPLUSJun 29, 2025
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Founder Team
Stefan_QuickSigner

Stefan_QuickSigner

Jun 29, 2025

A: API credits are used when integrating QuickSigner with other applications—such as a CRM or document automation tool—to automate document workflows. For example, a CRM can generate a contract and send it to QuickSigner for signature via our API. Each sign request made through the API consumes one API credit.

The cost of additional API credits is $0.20 per credit, with each credit corresponding...

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Q: Two-factor authentication

Hi, why is Two-factor authentication not available for tier 1? This seems rather unsafe.

Thx

PhilippsumoPLUSJun 27, 2025
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Founder Team
Stefan_QuickSigner

Stefan_QuickSigner

Jun 27, 2025

A: Actually, two-factor authentication is already enabled across all tiers, including Tier 1. We just need to update the Tier 1 description to reflect this — it's currently in progress.

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Q: Emails land in spam folder

Hi, emails getting sent land in spam - can this be avoided? It doesn't come across as professional.

Nick_TasteWPPLUSJun 21, 2025
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Founder Team
Stefan_QuickSigner

Stefan_QuickSigner

Jun 22, 2025

A: We're actively working to improve our email deliverability, and this should get better over time. In the meantime, you can help by marking our emails as “Not Spam” — this trains email providers to better recognize them. We really appreciate your support as we work on this!

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Q: Appsumo plan not working

Hello, I signed up to tier 2 licence but it is not showing in my Dashboard and still shows Free plan

contact678PLUSJun 20, 2025
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Founder Team
Stefan_QuickSigner

Stefan_QuickSigner

Jun 20, 2025

A: We're sorry to hear that! It sounds like there may have been a technical issue during the activation process.

Please reach out to us at contact@quicksigner.com using the email address you used to sign up, and we'll be happy to activate your Tier 2 plan manually right away.

Thanks for your support and patience!

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Q: Roadmap??

is there a public roadmap for possible new features... wondering if custom emails, and branding will be available.. how far are they along in roadmap... what about ability to see if the client opened the email, started signen etc.. some sort of audit trail.

csomindJun 19, 2025
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Founder Team
Stefan_QuickSigner

Stefan_QuickSigner

Jun 20, 2025

A: Our public roadmap is currently in the works, but we’re happy to share some insights on what’s already available and what’s planned.

🔹 Custom Emails: While full email customization isn't supported, you can include a custom message in the body of the notification email sent to signers.

🔹 Custom Branding: Yes! Custom branding (your logo & colors) is already available as a paid add-on outside...

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