Edited review from 4 to 5 stars since issue was fixed. This software is amazing and we have been using it since the beginning of appsumo deal.

The software is good, however whenever you copy the widget into a "Hotmail" email provider message, it doesn't keep the formatting, and the text defaults to the shrunken smallest text possible, and then you have to manually highlight the "How would you rate us" text and enlarge it manually. But this issue doesn't occur when using gmail.