Q: I have four questions:
1.If I choose Tier 2, which is for 3 years, will I be able to upgrade to Tier 4 (Lifetime) later on?
And regarding the price difference — for example, if Tier 2 is $159, will I just need to pay the additional $340 to upgrade to Tier 4? Is my understanding correct?
2.If I use up all my credits before the subscription period ends, can I purchase additional credits separately?
3.I understand that nothing is guaranteed. I’ve seen several LTD (lifetime deal) offers on AppSumo that eventually shut down, even though they initially promoted their products very well. After 1–2 years, some of these companies failed to keep their promises to customers.
What are your thoughts on this issue?
4.Will Reap Video continue to develop and deliver on its promises in the long term?
How would you assure us of the company’s stability and commitment?
Usama_reap
Apr 23, 2025A: Hi there! Thanks for the thoughtful questions — here’s a quick breakdown:
1. Upgrading from Tier 2 to Tier 4: Yes, you can upgrade on AppSumo while the deal is live. You’ll just pay the difference between the tiers (e.g., $340 if Tier 2 is $159 and Tier 4 is $499). Once the deal ends, upgrades won’t be available through us directly.
2. Extra credits: Definitely! If you use up your credits before your term ends, you’ll be able to purchase more separately.
3. LTD reliability concerns: Totally valid. We’re building reap for the long term — we’re a revenue-generating company with a clear roadmap and active development. Also, AppSumo’s Select program includes a financial and product vetting process, which we passed.
4. Long-term commitment: We’re a team of serial entrepreneurs with a strong track record in deep tech. We’re growing fast, shipping new features weekly, and fully committed to delivering a powerful, reliable tool for the long haul.
Feel free to reach out to us at hello@reap.video if you have more questions or want to chat further. Thanks again!