A: Hello,
Our approach is focused on improved usability introducing several elements like workspaces, tags, chat real time statistics, advanced features like password protection, expiration.
We use a different data model that allows is to have better performing Agents.
Use Case: A digital agency can manage multiple clients using independent workspaces, while filtering internal agents with tags like client-x, ecommerce, leadgen.
Usability-focused enhancements include:
• Improved flow navigation.
• Improved error control and communication for block usage
• Improved templates and import/export for faster iteration.
• Advanced custom domain administration with SSL included.

Workspaces & Tag System
• Workspaces isolate projects or teams with their own settings, users, and agents.
• Tags allow categorization and dashboard filtering of agents.

Real-Time Statistics & Chat Analytics
• Live user interaction tracking: See user responses and drop-offs in real-time.
• Advanced analytics: UTM capture, Google Analytics, Meta Pixel integration.
• Completion, engagement, and conversion rate tracking right in the dashboard

If there are any features on your wishlist, please do not hesitate to submit a new feature request here:
https://release0.com/feature-request