Q: No support on the platform?

I purchased tier 3, had issues saving and generating videos, they just freeze wheneber i press either function
I reached out o the discord server, had no response
There's no support or help function on the platform? Giving me bad vibes it's going to close down
There's a bug clearly and no feedback doesn't help customers see it being resolved
I've logged out numerous times, tried to upload the video in different projects and still the same issue

tom9781PLUSMar 26, 2025
Founder Team
RenderCut

RenderCut

Mar 26, 2025

A: Hello Tom

We are really sorry for delayed response. We are looking into the matter. We will try to fix your issue as soon as possible.

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