Reportz Reviews

I need to warn people about my experience with Reportz and why I will never do business with them again.

I bought into their first LTD back in 2018. I redeemed the code, set up an account, saved the login to my password manager then went on with my life. During covid I circled back and tried to set up the account to actually use it, and the login and password no longer worked. so I reset it. No luck.

So I reached out to support and they said I never set up an account.

Right - is that why I had the login information saved in my password manager AND I was on their email list? I had never been to their site before, never even heard of them until they appeared on Appsumo and yet it's almost like I had an account.

Because I did. I remember setting it up, saving the login info, and login out.

So be careful with this one. I don't think they're trustworthy people, but I'm just a guy with 65 other lifetime deals under my belt and having only been screwed over by one of them talking. (It's this one)

And if Reportz replies to this review: Yes I know support said they checked the Slack feed and there was no mention that I signed up, but is it not also possible that something went awry with your system or Slack? Because I know I created an account, and there's no other way I would be on your email list.

i just created my account, selected a template, and generated a full report for a client in 10 minutes, something that used to take me at least an hour. one hour every month.

The tool is great, it works like a charm and it is very handy and easy to use.
The only thing is the customer service that is always unavailable and never answer to emails

I created a simple dashboard just to get some order volume from my woocommerce-shop. there is nothing special. just the order volume und the number of orders. described my problem four times, sending screenshots... i have been waiting for a solution or feedback for 6 weeks now. no chance to get my money back. that's really sweaty. just talking to chatbot sofija and explaining rad my story again and again and again.

Posted this before but it was declined under the then guidelines. Now that the guidelines have changed to be able to highlight support issues, I am reposting. Glad for the new rules.

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Sign up was easy and I was able to connect all my accounts except 1. I tried contacting support. There is a bot who didn't understand my question and no way to contact a real person.

I placed a question on the AppSumo page asking how to contact support. After a week, it hasn't been answered. Bugs are fine when there is great support. When there's no support, I run.

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