4.4
Taco ratings
Customers are all about Reportz, praising its user-friendly interface, quick setup, and seamless integrations, and the cherry on top, time-saving capabilities. There are a few hiccups like limited integrations and occasional bugs, just small bumps on the road. Weighing the raves against the occasional grumbles, Reportz is hitting the mark and is a solid buy for those in need of tracking KPIs across all marketing channels with customizable dashboards. And with an overall rating of 4.4 and positive customer feedback, it's worth giving Reportz a try, especially with the 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
Horrible support
The AI support they use is the worst I ever seen. It just wastes hours of your time responding with nonsense asking the same questions and never getting in touch with a human.
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Verified purchaser
Support is simply non-existant
I had issues signing up when I entered the wrong email to get my verification code. I contacted their support chat a few times and got no answer for weeks. I followed up and got an odd AI bot masquerading as a human. No human ever got back in touch to sort the issue... Refunded.
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Verified purchaser
Bad support
I got stack on the first dashboard. I got consistent error that was not clear how to solve. I clicked help icon, but it lead to 404. So I wrote to a chat. I was replied by a bot that had a human avatar. When I sent her a screenshot and she asked the question that are clear from screenshot, I guessed she is not human. I asked to be connected to human. Well, it was weekend, so nobody connected. I asked for the emai (you can't find it yourself on the website). I wrote to the email she provided. And guess what? I received the same (unhelpful) reply from the same bot. So I have waited a 1.5 days, no reply from support. So I refund, though generally it looks nice and would be very useful...
If you have a raw product with high risk of glitches, you should not shelter you human support after a bot who cannot interpret screenshots and understand the problem.
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Verified purchaser
Best Report Program
Hello,
I have expanded my Toolbox from zerowork.io / WbizTool and Documentero to Reportz.io
I have been using it for 4 weeks now.
It is absolutely easy to operate, brilliantly controlled via Google Sheets (there are many other API options as well).
The results are very professional and can be customized very flexibly.
=> highly recommended
About myself and what I use Reportz for:
I am the operational manager of twelve branded shoe stores and use my tools – ZeroWork (zerowork.io), Documentero (documentero.com), WbizTool (wbiztool.com), Reportz (reportz.io), and GPT-4o (openai.com/gpt-4o) – for targeted automation of operational processes, especially for performance analysis, communication, documentation, and controlling – fully integrated, API-based, and proven in practice.
Best regards,
Michael Koch
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Verified purchaser
From Great to Awful
This was a 5/5 for me until it wasn't. The code stopped working, dashboards became inaccessible, and to make matters worse, I had shared these with clients. The online chat featured a human who ultimately did not reply, leading them to install a chatbot. I emailed support@, only to be met with the same chatbot telling me to email team@, then the very same chatbot instructing me to email team@ again. Truly awful customer service; what a shame for such a simple yet useful product.
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