Reportz is a useful tool, but it presents several significant configuration challenges. Among the most notable limitations are the lack of advanced filters, the restricted number of widget display formats, and the inability to set a different time range for an individual widget than for the overall dashboard—for example, showing a 12-month trend when the report period is limited.

The dashboard creation process is time-consuming due to limited usability and a lack of intuitive features. It also misses many basic or essential metrics such as total visits, total users, returning users, and new users, which are not provided independently but only in combined formats. Overall, the tool lacks a broad range of functions, filtering models, useful dimensions, and varied chart types.

While the usability is acceptable, it remains far from optimal. The fact that filters must be created manually using regular expressions, instead of being selectable per widget, renders the tool practically unworkable for more advanced use cases.

I am not returning the tool because I can extract some basic value from it given the lifetime pricing model. It allows me to offer simple reports to less demanding clients in a way that is easier to understand than native platform dashboards, and to provide a basic reporting service at a very low cost. However, if it required a monthly subscription, I could easily name at least 15 other systems I have already tested that I would choose over Reportz—two of which I am already subscribed to and will unfortunately have to continue using, as Reportz is not a viable alternative nor a replacement.