Q: Errors
I've contacted support and received no response. I purchased at level 2 so I could share a couple accts with friends in need of your platform and they get errors when they try to establish an acct via the invite email. Can I get some help?
I even hate that I have to come on appsumo with this request. this should be handled on your website. I would view this as a red flag.
hareesh_resumeup.ai
Jul 17, 2025A: Hi Ljeffer,
Thank you for sharing your feedback, and I sincerely apologize for the inconvenience. Could you ask them to sign up or login to the platform directly? This should work.
Also, we respond to all the customer queries within 2-3 hours. Did you send an email to rohith@resumeup.ai or contact via chat option on the website?
If it’s easier for you, I’m happy to connect and resolve this one-on-one. Just email me at rohith@resumeup.ai or drop a message in the chat, and I’ll make sure you’re fully taken care of.