Q: Assistance with Combining 2 Tier 4 Accounts into a single Tier 6 account
Hi Robomotion Support Team,
I hope this message finds you well. I have recently purchased two AppSumo Tier 4 accounts, and I would like to explore the possibility of combining them into a single Tier 6 account. Could you kindly guide me through the process to make this happen?
Please let me know if there are any specific steps I need to take or additional information required to facilitate this request. I look forward to your response.
Thank you for your assistance!
Best regards,
Adam
Faik_Robomotion
Apr 23, 2025A: Hi,
Thanks for your support, Adam. Sure, we can do that.
Here’s how our merge system works: each Tier has its own limits and comes with a 1x multiplier. We can merge two Tiers if they are the same. In that case, one Tier's multiplier becomes 0x, and the other's limits multiplier becomes 2x.
So, if you have Tier 4, you'll first need to upgrade two of them to Tier 6. Once that’s done, we can proceed with the merge. Please note that we must wait 60 days after the deal ends for the refund period to end.
Best,
115072552535155097571But I have bought that 2 accounts at 8/19/2024, now I want combine them into a single account at tier 6. How can I do it and how much do I need to pay for it?
Thank you for your detailed response regarding the merging process for accounts. I wanted to clarify:
Is it possible to merge my two Tier 4 accounts into a single Tier 6 account? If so, could you please let me know how much I would need to pay to complete this upgrade and merge?
We can only merge same tiers. If you like we can merge your 2 Tier 4 accounts into one.