I had bought Tier 2 yesterday within 15 mins of doing keyword analysis my credits have reduced to 64. I had tried to check within settings if my appsumo license is applied but cant verify. Also tried to reach support using the support icon within the tool but the support icon doesnt open any support chat window. I am thinking of returning this tool, not because the tool doesnt work, it definately works but one there is no way of verify if your appsumo codes have been applied, second is that the credits expire very quickly, third is that the support icon on the top left doesnt work hence i could not reach support to ask any questions.
Q: What countries/languages does it support?
I have sites in various countries and languages. Is your tool useful in languages like, Thai, Swedish, German, Danish and more?
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Q: hi do you have projects option
that i can put all my project keywords and get report? of keywords position
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Q: How to see the renewal date of our monthly credits?
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Q: Credits finish within 15 mins
I had bought Tier 2 yesterday within 15 mins of doing keyword analysis my credits have reduced to 64. I had tried to check within settings if my appsumo license is applied but cant verify. Also tried to reach support using the support icon within the tool but the support icon doesnt open any support chat window. I am thinking of returning this tool, not because the tool doesnt work, it definately works but one there is no way of verify if your appsumo codes have been applied, second is that the credits expire very quickly, third is that the support icon on the top left doesnt work hence i could not reach support to ask any questions.
Hazem_Semdash
Apr 1, 2025A: we had an integration with appsumo issue, resulted in lots of license were not activated correctly and users didn't get the credits.
We are working on it and kindly ask you to drop us an email on support@semdash.com to fix it for you
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Q: i just bought the thing. 3 queries, credits exhausted.
i just bought the thing. 3 queries, credits exhausted.
Hazem_Semdash
Apr 1, 2025A: that usually means your package wasn't activated correctly. drop me an email on support@semdash.com to fix it for you
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