3.9
Taco ratings
SendFox - Plus is praised for its user-friendly interface, seamless automation, and affordable pricing. Users have highlighted the ease of setting up mailing lists, automation email series, and landing pages. However, there are limitations in terms of integrations and form styling. Despite this, SendFox is a solid buy for those in need of a simple and cost-effective email marketing tool. With an overall rating of 3.9 and 311 reviews, the love for SendFox is loud and clear, making it a worthy investment for email growth.
AI-powered summary of customer reviews
Verified purchaser
Want your domain reputation destroyed? Use SendFox!
This app is a catastrophe waiting to destroy your domain reputation.
Their automation has no "start" button. If you make even a small mistake, like adding the wrong list, or something goes wrong during testing, your emails go to the full subscriber lists without you having the chance to stop it.
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Clunky UI and features are limited
I've been using SendFox recently, and while it offers a straightforward way to manage email campaigns, I found its user interface to be quite clunky and not very intuitive. Navigating through the platform can sometimes feel cumbersome, which slows down workflow. Additionally, the feature set appears somewhat limited compared to other email marketing tools, lacking advanced options that many users might expect. Overall, SendFox may suit those with simple needs, but for more robust campaigns, you might find yourself wishing for more polished UI and richer features.
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Awful - Emails almost never are sent
The platform looks promising at first, but it’s basically useless. My emails constantly sit in “Optimized” status and NEVER get sent. What’s the point of scheduling or drafting campaigns if they just get stuck in limbo forever?
Support is unresponsive or gives copy-paste answers that don’t solve anything. I’ve wasted time, money, and trust on this tool. It’s beyond frustrating and completely unreliable if you're trying to run a serious business.
Avoid SendFox at all costs. There are better platforms out there that actually work.
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Poor Customer Support
This service is a disappointment all around. Very rudimentary setup and capabilities and their support team is very unhelpful. They do reply within 24 hours, which is standard, but if you have followup questions, they simply send the same canned reply back from their first interaction. They clearly outsource support to a 3rd party that is following scripts and is not helpful to the consumer. If you want a rudimentary platform that is cheaper than others, could be a good starting point for you. Just don't expect good support.
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They have no plan to add features
Send Fox has heaps of potential. Except, they've got no plans to add on features,. I reached out and asked and there are no plans for improving features, I was on Empire. So, if you're thinking of getting Send Fox with the hope that they add features, then don't bother. You either want the limited features and don't need anything else or go with another option.
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