SendFox Questions

Showing 1 - 20 of 646 questions

Q: How can I edit a contact field?

Hello,
How can I edit a contact field? For example, add or change a name? There's no edit button anywhere, no pen icon, and no three-dot menu like the AI ​​suggests. It doesn't work in a different browser either. Please help me as soon as possible. Thank you, Patrick.

fpm7Apr 19, 2025
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Q: Sendfox in German?

Can sendoff be used in German language or at least use German default text in emails?

116696975191145342754Apr 17, 2025
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Q: Do you know your Wordpress plugin has been flagged as a security vulnerability by Wordpress?

Hi guys, I love Sendfox as an email/campaign tool, but recently the Wordpress plugin (v1.3.1) has been flagged as having a known security vulnerability by both Jetpack and Wordfence and been deactivated. When will you be updating the plugin to eliminate this issue please? I really want to be able to recruit email subscribers via my website again.

More details here: https://www.wordfence.com/threat-intel/vulnerabilities/id/ba465ba0-70c2-4b34-9b55-96725e3ce5a4?source=plugin

Please fix it soon - I love Sendfox.

cheers

N

DeadlinezombieApr 15, 2025
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Q: Automation issue

1.Unlimited email sends
2.Scheduled email campaigns at any time of the day
3.Unlimited triggered automations (with unlimited emails per automation)

U wrote it in description but i tried connect pabbly connect with sendfox and formcan.. it seems cannot trigger schedule send email automatically?

Any reason?
The setting allow us to do trigger automation to send email.

DrGohPLUSApr 2, 2025
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Founder Team
Natasha_originals

Natasha_originals

Apr 7, 2025

A: Hello DrGoh,

Thank you for your email!

All this is correct:
1.Unlimited email sends
2.Scheduled email campaigns at any time of the day
3.Unlimited triggered automations (with unlimited emails per automation)

However, any automation is triggered by contact landing to your trigger list, and we are unsure how your automations are set, so we would really need to look into your account.

Please...

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Q: Contacts API

Hi! How can I add a contact via the API without requiring account confirmation? When adding an email manually, account confirmation isn't required. Why is it required with the API? I need to automate registrations in my app. The user previously confirmed their account in the app, so I don't need a double confirmation. Your API documentation is super basic; you could improve it a lot.

abdiel7Mar 25, 2025
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Founder Team
Natasha_originals

Natasha_originals

Mar 30, 2025

A: Hello abdiel7,

Thank you for your email.
We are happy to assist and explain.

Every SendFox lifetime account has a mandatory double opt-in.

The Empire Add-On plan we have is a monthly subscription that you can activate via your billing page in your SendFox account after purchasing the LTD plan, and that plan offers no double opt-in.
And this is the only way to disable double opt-in for...

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