I recently encountered a frustrating issue with my SendFox account (support request #1127044). When I tried to log in, I received a prompt instructing me to email support with the subject "Please email support[at]sendfox.c0m with the subject "SendFox Account Settings"
I first contacted support almost three months ago, and I have still not received any response or assistance. The lack of timely support has left me disappointed and unable to access my account.
Is there anyone else experiencing similar issues with SendFox's customer support? How long did it take for you to get a response? Until they improve their response times, I cannot recommend SendFox.
Hope you are doing well. I am facing a problem logging into my SendFox account. It is saying my credential is not correct, but when I am going to reset my password, it shows there is no account for this mail.
Can you please solve this problem fast? I have sent an email to your support email about this issue.
As we cannot send you details over this message, please send us an email again at support@sendfox.com so we can share your account details with you privately. Thank you!
I wonder what happens once I reach 25k subs. Just had this answer from your bot inside the app. Can you confirm?
"Since you’re already at the highest AppSumo‐sold tier, any contacts you add beyond that plan’s limit will simply bill at $10 for every extra 1,000 subscribers. You won’t be blocked or lose access—you’ll see a notice in your dashboard, and the overage charges are applied automatically.
If you’d rather avoid per-1,000 overages, you can also reach out to Support about moving to a custom monthly Empire Add-On plan (which includes white-labeling, dedicated IP, double opt-in, etc.)—that plan renews every 30 days and gives you a flat rate for unlimited or very high contact counts.
Let me know if you want help with overage billing or exploring a custom plan! 😊"
Thank you for your message, and sorry for the chatbot mistake. We will make sure to correct that.
At this time, our highest tier, Tier 5, supports a maximum of 25000 contacts on a single account.
That said, you may send an email to our support team at support@sendfox.com and we can check if we could accommodate more than 25K contacts on one Sendfox account.
Q: Does sendfox integrate with pabbly connect via api or any other way?
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Q: SendFox - Frustrating Support Experience
I recently encountered a frustrating issue with my SendFox account (support request #1127044). When I tried to log in, I received a prompt instructing me to email support with the subject "Please email support[at]sendfox.c0m with the subject "SendFox Account Settings"
I first contacted support almost three months ago, and I have still not received any response or assistance. The lack of timely support has left me disappointed and unable to access my account.
Is there anyone else experiencing similar issues with SendFox's customer support? How long did it take for you to get a response? Until they improve their response times, I cannot recommend SendFox.
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Q: Does it work with shopify?
and, if so, how do I coonect to shopify? Thank you
Natasha_originals
May 12, 2025A: Hello irmanunezq,
Thank you for your email!
SendFox does not have a native integration with Shopify, and the first solution would be to utilize Zapier to connect these two apps together.
The second solution would be to try to use our API endpoints if this is supported by Shopify.
In the not-so-distant future, we are planning to invest more time in API endpoints and integrations, but until...
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Q: Accoount Problem
Hope you are doing well. I am facing a problem logging into my SendFox account. It is saying my credential is not correct, but when I am going to reset my password, it shows there is no account for this mail.
Can you please solve this problem fast? I have sent an email to your support email about this issue.
Natasha_originals
May 11, 2025A: Hello Rifat,
All is well with your account!
As we cannot send you details over this message, please send us an email again at support@sendfox.com so we can share your account details with you privately.
Thank you!
With kind regards!
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Verified purchaser
I have sent you an email again.
Verified purchaser
I have sent you an email again.
Verified purchaser
I have sent you an email again.
Q: Over 25k subs?
I wonder what happens once I reach 25k subs. Just had this answer from your bot inside the app. Can you confirm?
"Since you’re already at the highest AppSumo‐sold tier, any contacts you add beyond that plan’s limit will simply bill at $10 for every extra 1,000 subscribers. You won’t be blocked or lose access—you’ll see a notice in your dashboard, and the overage charges are applied automatically.
If you’d rather avoid per-1,000 overages, you can also reach out to Support about moving to a custom monthly Empire Add-On plan (which includes white-labeling, dedicated IP, double opt-in, etc.)—that plan renews every 30 days and gives you a flat rate for unlimited or very high contact counts.
Let me know if you want help with overage billing or exploring a custom plan! 😊"
Natasha_originals
May 11, 2025A: Hello Anxious_Panda,
Thank you for your message, and sorry for the chatbot mistake.
We will make sure to correct that.
At this time, our highest tier, Tier 5, supports a maximum of 25000 contacts on a single account.
That said, you may send an email to our support team at support@sendfox.com and we can check if we could accommodate more than 25K contacts on one Sendfox account.
Thank you...
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