Q: 100 MB upload maximum possible. How do I turn that off?
Hello, I have chosen Sinosend as an alternative to WeTransfer. Especially in the IT and agency sector, it often happens that we need to send our clients large files or receive large files. These include, for example, software packages or videos and images. Particularly with Tier 4, the service description states that sending or receiving 100 gigabytes is possible. This is a very generous limit and is certainly sufficient in 99.9% of cases.
Currently, there is only a significant issue. For example, yesterday a customer wanted to receive a Photoshop file. This Photoshop file is 112 MB in size. A relatively small file. We have much larger files. Sinosend blocks uploads above 100 MB. 100 MB is in 99.9% of cases too small compared to the limit mentioned above in the description of 100GB. our example TIER4. How can we solve this problem?
Rishi_Sinosend
Edited Jun 27, 2025A: Hi -- We support up to 100GB, its easy, there is a drop down box for all Requested files. You can choose between 10MB, 100MB, 1GB up to 100GB.. The reason we have this dropdown is to prevent abuse of your storage -- For example if you leave your request links exposed your recipients can upload as much as they want and fill up your storage! So do check the little gear icon in the Request Window. In this case now you cant edit a existing Request, so you have to create a new request -- Also any support question please do direct them to support@sinosend.com, this forum is better suited for questions related to the LTD and operations.
We look forward to seeing you back and sending!
Thanks!
XMC65620PLUS
Verified purchaser
Hello, thanks for the quick response. That's good support. The function was a bit hidden, but you can change it there. Could you set the default to 1 GB per request? 100 MB can theoretically be sent via email, so this would provide a better balance between protection and usability. It would be good to be able to set it centrally - default value in the profile.
Rishi_SinosendPLUSWe usually reply within a couple of hours. We could make it more obvious. If we set the default to 1GB or higher, when a lot of our users sometimes just need smaller 50 100MB documents. Users will mistakenly attached their C:\Windows\Users directory and well then your storage can quickly be full! -- We will consider , thanks for your feedback.
XMC65620PLUSVerified purchaser
I understand that. It always depends on the target audience and the clients who will ultimately work with it. In our case, I can assume enough professionalism that not the entire computer will be uploaded. Therefore, I would appreciate being able to configure a standard volume of 1 GB for us. Files under a hundred MB are sent via email.