Q: Send and receive file storage location
Hello,
Just a bit confused,
Send and receive depends on the lifetime storage or it's completely unlimited temporary storage by sinosend ?
Or it depends on the lifetime storage ?
Suppose, I have Personal Plan (With 50 GB Lifetime Storage)
Can I send files over it ? or I must clear old transfers and make my usage under 50GB to make new send or receive transfer ?
Kindly clarify it
Rishi_Sinosend
Jul 14, 2025A: You've got it exactly right! Think of your Sinosend Personal Plan's 50GB lifetime storage just like your Gmail storage. It's where your files 'live.'
If your account goes over that 50GB, you'll simply need to clear out some older, expired transfers or requests to make space for new ones. Easy peasy!
life-brought-fenceIf that's the limit, then your product and plans are totally suspicious,
here you said the account disk usage limit can't cross lifetime storage limit,
And in plans on 7code/8code tiers you are offering "Unlimited File Upload Size"
It's totally seems scam.
And, if your file transfer is based on disk limit, then it's no longer a file transfer service, it's just a cloud storage service
You should first decide your vison about the product you are running,
You are saying it's a file transfer service, and not a cloud storage,
Lifetime storage should be files that we want to store for long time,
But instead you are providing file transfer service for temporary file tranfer, but limited by the disk usage ?
You are saying we have lifetime storage, but files are temporary
Rishi_SinosendPLUSFiles are not temporary, I am not sure what you are referring to.
The lifetime storage should only count the files we store forever, no expiry or long term etc, and transfer service should not be limited by that storage,
otherwise it's not a file transfer service at all, why people would purchase it when we already have pcloud/icedrive which provide lifetime storage (FILES DOES NOT EXPIRE ACTUALLY) and we can share files, same way you are providing.
Rishi_SinosendPLUSHi, what do you want / need exactly? Unlike WeTrasnfer or other transfer solutions, we dont delete expired transfers.. This means that even when a file has expired you can still change the expiry date, download or forward the files. Hence, certainly there is a cost in maintaining these files encrypted on our servers.
Rishi_SinosendPLUSYes we have Unlimited File size transfer (similar to WeTransfer), but this has to be within your storage limit, otherwise this woldn't make sense. You cant send a 10TB file if you dont have available storage. Our service may not be for everybody. Give it a try, you always have the option to refund it.