Q: Team File Request Folder(s)
Hi. Maybe this has already been asked or addressed, but I can't find an answer.
As part of a team, I have created request directories for our clients, one for each. However, my business partner (and account owner) can't see those requests and presumably the files that will land in them. Is there a way to have a SHARED request for clients so we all can access these files?
Rishi_Sinosend
Apr 24, 2025A: Hi Sean. Thanks for your support. Great feedback.
This morning I've tasked our amazing devs to work on this (infact this was in our backlog ever since we created Teams).
With your Tier3 Business account you can add up to 5 team members within the same organization (ideally within the same custom domain name). Each team member has/can:
- Get a unique login and dashboard.
- Customize their own background for Transfers & Requests
- Change their profile Image, but not your company logo.
- Share transfers with other members, so you see the their transfers in your dashboard.
- Team members can only delete, remove their own transfers
Currently when you create a request, there isn't an option to share it with other team members, you can only share the link, but that isn't useful for other members within your org,
Coming Soon (based on your email)
- Request Sharing. When you create a request you can share it with team members
- You can limit the size of File requests
- You can limit the expiry date of the request
- You can send the request by email to your recipient or as a link
Hope to roll this out within the next few days!
Thanks.