A: Hi! So in regards to the unlimited tier - we get the free phone number with unlimited everything? No, you can use our phone number, which all other customers will also use. If you want your own number, you can get it thru Twilio or sign up for a phone plan and connect it.

We can also port a second number by sim and get unlimited.
Yes

We can also bring a Twilio number over and get unlimited?
Yes

How much do you charge for phone numbers? Is it one time or monthly?
You can get phone number thru Twilio or a phone plan, not thru us. You are still welcomed to use our phone number to text, but other customers use it too so it's not your own phone number.

So if we wanted to go and use this for 20 agents or use this with 5 different businesses that have a few agents each we can create sub accounts? Yes, you can create subaccounts. Get unlimited plan to get unlimited subaccounts.