4.5
Taco ratings
Customers appreciate SMS-iT CRM - Plus Exclusive for its robust lead generation capabilities across SMS, email, and social media, seamless integration, and efficient contact management. Some minor drawbacks include a clunky user interface and occasional bugs, but they are overshadowed by the platform's continuous improvement. With an impressive 4.5 overall rating and 153 reviews, it's a solid buy, especially with the 60-day money-back guarantee. Give it a try and experience the benefits firsthand!
AI-powered summary of customer reviews
Verified purchaser
Poorly Optimized
The most frustrating thing is that I cannot properly add a contact in the CRM. It won't save the contact info. Contacting customer support is a pain in the neck.
Henry_SMSiT
Edited May 1, 2025Thank you for sharing your feedback — and we sincerely apologize for any frustration you've experienced. 🙏
We want you to have the best possible experience with SMS-iT, and your input helps us improve every day. 🌟
We’re happy to share a few important updates that directly address your concerns:
✅ Contact Management:
The system already includes a robust contact upload feature. Simply click on...
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Verified purchaser
Activation Failure
I tried to Activate this deal and it gives me a server error. Not activated and not working...
SMSiT_DevTeam
Dec 27, 2024I apologize for the activation issues you've encountered. We take these technical problems seriously and would like to help resolve this immediately. Could you please:
1. Contact our support team at support@smsit.ai
2. Include your account details and a screenshot of the error message if possible
3. Let us know when the error occurred
Our technical team will investigate the server error and...
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Verified purchaser
SMS-iT: A Game-Changer for Political Campaigns
If you’re managing a political campaign, SMS-iT is the must-have tool to elevate your outreach strategy. With its self-service platform and SIM card-powered MMS, SMS, and RCS messaging, SMS-iT allows you to engage voters like never before. The ability to send rich media content via MMS and RCS helps you deliver compelling messages that truly connect with your audience, while traditional SMS ensures accessibility for all voters.
What stands out is its ease of use and flexibility for creating targeted messaging campaigns. Whether you’re sending reminders for town hall meetings, polling voters, or sharing personalized calls to action, SMS-iT’s automation tools make it seamless. The platform also supports real-time analytics, allowing you to optimize engagement and monitor campaign performance. Compared to other messaging platforms, SMS-iT gives you the perfect balance of power, affordability, and accessibility.
The added bonus? The SIM card integration ensures you can maintain control over your local campaigns without breaking the bank. If you’re running a political campaign and need a robust, scalable communication tool, SMS-iT is the ultimate AppSumo find. Five tacos!
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Verified purchaser
Not Working as expected
I got the first tier, so I can automate some text messaging with the 5000 STRs (credits) each month. I used the sim option as I didnt want the extra cost of twilio. Surprise... not only does sending messages through SMS-IT drain the STRs, but so do messages I receive on my phone and messages I SEND on my phone that AREN'T through SMS-IT. According to support, there is no option to turnoff capturing these incoming texts and there is no option to purchase more STRs. Wow. My STRs are leaking daily before my eyes, and I only sent 6 messages through this platform.
SMSiT_DevTeam
Dec 20, 2024Thank you for your review of our credit system. I need to respectfully point out that there appears to be a misunderstanding about how credits are being consumed.
Our credit system is specifically designed to only deduct credits for:
1. Messages sent through SMS-IT
2. Incoming messages to your number
It is technically impossible for the system to deduct credits when you send messages directly...
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Verified purchaser
I use this with GHL for clients who have Android phones
Been using SMSit for over a year now.. Tier 3. Works great. If you use GHL you can connect an Android phone for your clients instead of trying to get A2P verified with a Twilio number. That is basically my only use for it but this is worth the one time fee plus $5 per number / month.
Cheers!
SMSiT_DevTeam
Dec 20, 2024Thank you for your valued feedback and for being a long-time user of SMS-iT! We're glad to hear that our SIM card integration has been working great for your GHL clients with Android phones.
Did you know we've expanded beyond just SMS? Our platform now includes a powerful Smart ERP module (SMS-iT Commerce) and integrates with 9 premium gateways including Twilio, Telnyx, and Ytel. Plus, our new...
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