Q: Review gating
Do you engage in review gating? On your homepage, the demo suggests "no", whereas on the industry-specific pages it suggests "yes". I need to be clear on this, to make sure I'm not putting myself or my business at risk.
As I'm sure you know, review gating (redirecting grumpy customers to leave private feedback instead of a public review) is illegal in the US at the federal level, and the FTC has made it clear they intend to come after offenders with big fines. It's also against the TOS for Google and other platforms and is likely to get your account banned.
https://gumado.com/blog/our-stance-on-review-gating

Samesh_W
Jul 18, 2025A: Hi Terrance,
We do offer the option to gate reviews if a business chooses to, though we strongly discourage it and display a prominent warning when it’s enabled. By default, review links on Spokk are set up without any gating. You can set a link up for your business for free to test it out. We give 30 form submissions for free.
If you have any other questions or need more details, please let me know!