Spokk Reviews

I love how simple Spokk makes it to collect feedback. Very intuitive, clean, and customizable.
Our agency is happy with the solution.

The customer service is on point with Spokk. I needed some help and with the chat it was easily resolved in a few minutes. Thanks for the quick response and I am looking forward to getting great reviews with this software !!!

Thanks again

Spokk is great so far and the founder has been extremely responsive. Just starting to get set up with it and ran into a few kinks. To date, Samesh has helped resolve all of them.

Truly hope this helps us get more reviews. Just sent out our first requests today; we'll see who responds. (Love that a QR code is generated to use instead of the review link if we want, too.)

In practice, it seems like the concept needs a bit of explanation before we sent clients, since it's SO new. Literally NO ONE ELSE is using this that I've seen. So I explained that "a review would be generated from their initial ratings, which they can edit, paste into Google (our location choice), or answer a few short Qs to get a more customized review to paste." Felt like just sending them to the rating page without that preface would've been bad practice.

With such a novel concept as an "AI generated review," we wanted to explain what to expect, so so they didn't feel like "we'd given them a review to paste into Google." If that makes sense. I also explained that we're seeking their *honest* feedback, not "5-star reviews."

Anyhow, appreciate that the UI is clean and attractive. (And FAST. So many of the tools I've tried from Appsumo are slow as molasses!) It's lacking a few basic functions -- like deleting locations after you added them, and editing some elements you expect to be able to edit -- but writing support has gotten replies in <24 hours (often w/i minutes), so not a huge issue. (Resolutions actually, not just replies.)

I look forward to seeing how this tool develops and grows, but honestly it's already amazing right out the box. One of my top buys from Appsumo to-date. Looking forward to continuing to test how to incorporate Spokk into our workflow, to maximize the changes we'll get more -- and more detailed -- reviews!

It was pretty easy to set up just some minor UX design could be simpler getting the locations to show up, i had to infer what to do next. Otherwise great app

The main problem solved was my clients were happy with the service I offered but lazy for typing review. Here spokk helped me. Now they simply copy the AI generated review and paste them to Google. One less taco for not removing powered by spokk in base plan. Also I think multi language support will be quite useful.