4.1
Taco ratings
Customers appreciate Stepsy for its efficient capture of SOPs and screenshot guides, seamless integration with GDocs, and time-saving capabilities. While some users have encountered minor issues with formatting and login, the overall feedback is positive. With a 4.1 rating and a 60-day money-back guarantee, it's worth giving Stepsy a try for hassle-free documentation.
AI-powered summary of customer reviews
Verified purchaser
Procedures in minutes
Very helpful in creating complete step by step manuals (SOP). No worries about forgetting steps as it records every step you take. I am very enthusiastic about this tool. It is easy to use, to copy to other documents and no extra work in resizing screenshots.
Sasha.from.Stepsy
Mar 27, 2025Wendy, thank you so much for such a motivating review!
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Verified purchaser
Ghosted by Support
Bought four licenses for my team, didn't allow me to add any team members but would deactivate my AS code when I tried so I couldn't use them to set up their own individual accounts. Reached out to support who ghosted me, Buyer Beware.
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Verified purchaser
Ghosted by support
I purchased this a while ago, and it does what the packet says... Unfortunately when I signed up you could use a non google email to sign up, somewhere along the line steppsy changed their login to google only... So I can't access my account.... When I reached out to support they didn't help and ghosted me and won't respond to my support request.
Sasha.from.Stepsy
Feb 24, 2025Hi there,
It's actually the other way around, we never had email/password signup except for the Google one, but just last week we added possibility to sign up with username/password within the browser extension. Apart from that, the latest release also has functionality to rewrite your step descriptions with AI, and export to Word, WordPress and Notion. I highly hope we can help you resolve the...
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Verified purchaser
Output is horrible
I was really hoping that things would get better, but over the past few months, it's the same issue. The shots cuts off part of the screen and I end up having to do this over again by screen recording it. I really wish I got a refund when I could.
Sasha.from.Stepsy
Feb 24, 2025Hi highlyfavorededna,
We had a usability issue with setting the cropping (unfortunately it was managed not within extension but withing online web page), but it got recently resolved (now you can set the cropping directly within the extension). Apart from that, the latest release also has functionality to rewrite your step descriptions with AI, and export to Word, WordPress and Notion. Could you...
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Verified purchaser
Doesn't work. Export option. Whats's the use..
https://prnt.sc/UEo0dliW9Him
This is the lifetime premium plan, btw.
Sasha.from.Stepsy
Feb 24, 2025Hi deshpandekaivalya333,
You are completely right, sometimes the export to GDocs would fail in some unexpected manner, which would be hard to reproduce, so we now completely rebuilt the "exporting" into "copying" function. Apart from that, the latest release also has functionality to rewrite your step descriptions with AI, export to Word, WordPress and Notion. Could you please give the latest...
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