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Member since: Apr 2017Deals bought: 273
2 stars
2 stars
Posted: Feb 23, 2025

Ghosted by support

I purchased this a while ago, and it does what the packet says... Unfortunately when I signed up you could use a non google email to sign up, somewhere along the line steppsy changed their login to google only... So I can't access my account.... When I reached out to support they didn't help and ghosted me and won't respond to my support request.

Founder Team
Sasha.from.Stepsy

Sasha.from.Stepsy

Feb 24, 2025

Hi there,

It's actually the other way around, we never had email/password signup except for the Google one, but just last week we added possibility to sign up with username/password within the browser extension. Apart from that, the latest release also has functionality to rewrite your step descriptions with AI, and export to Word, WordPress and Notion. I highly hope we can help you resolve the issue with the login - please reply to your original request or create a new on by sending an email to contact@stepsy.co.

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