If I have 3 codes or more to get the API, can I create an app that uses the API, be it for myself or for my clients?
Also, I want to encourage you for how well you've handled a lot of unfair criticisms directed at Supermachine/yourself.
I purchased one code at the initial launch and even then, I knew it will take a lot of trial and error and trying many models to get what I want. I appreciate the effort you and your team are putting into it.
A: Hey there, the API can be used for you and clients like this, if you are expecting a ton of traffic and lots of requests then it would probably not be such a good idea. There is a rate limiting effect in the API which works similarly to how the image generations work in the app which just prevents one user queuing up too many unfinished requests at once which can create a bottleneck in the...
Makes sense, Stuart. I plan on imposing my own limits in terms of how the app is used, but I'll see if I can find the Supermachine rate limits so I'm personally aware of it as well.
Q: Purchased LifeTime Deal in 2023 but now account is deactivated
Hello ,
I purchased a lifetime deal in 2023 and activated my account in Jan 2023 itself. To my surprise my account is deactivated and i am not able to login. If i invested and purchased a life time deal then I should have this account active all the time. Surprise and not happy on this. Can anyone help me on this as my id is a1smartuk@gmail.com with name artists name as sumitsingh. Also why this is happening as it is risk for customer to buy this service if their account will be deactivated.
A: Nothing was deactivated and I helped you to update your forgotten password through the password reset link for which you thanked us and appreciated the support so I have no idea why this question on the Appsumo deal was even made. It seems redundant when the support issue has been resolved.
A: Hey Beckz, a good place to start is with the YouTube like jd-sumo mention below - https://www.youtube.com/@supermachineart.
A lot of the newer models also have better prompt adherence so are more user friendly in terms of what you type is more often than not what you will get. You can then get to grips with more advanced things like ControlNet by utilizing the YouTube guides. Thanks
A: There is no problems with the site and I have tried multiple browsers without issue. I think the issue is on your end. Do you have a VPN on or something? It can sometimes cause random issues like this when nothing is wrong elsewhere.
A: Hey there, we have set aspect ratios which can be modified in Supermachine, there is Square, Portrait, Landscape , 1:1, 3:4, 9:16, 4:3 and 16:9. There are different pixel variations then for each of those say 512x512, 1024x1024 etc, these can vary based on the model.
There is no animated gif feature in Supermachine at this time. Thanks
Q: Can API be used in an app?
Hi Stuart,
If I have 3 codes or more to get the API, can I create an app that uses the API, be it for myself or for my clients?
Also, I want to encourage you for how well you've handled a lot of unfair criticisms directed at Supermachine/yourself.
I purchased one code at the initial launch and even then, I knew it will take a lot of trial and error and trying many models to get what I want. I appreciate the effort you and your team are putting into it.
Thanks.
Sri
Rexxar
May 19, 2025A: Hey there, the API can be used for you and clients like this, if you are expecting a ton of traffic and lots of requests then it would probably not be such a good idea. There is a rate limiting effect in the API which works similarly to how the image generations work in the app which just prevents one user queuing up too many unfinished requests at once which can create a bottleneck in the...
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Verified purchaser
Makes sense, Stuart. I plan on imposing my own limits in terms of how the app is used, but I'll see if I can find the Supermachine rate limits so I'm personally aware of it as well.
Q: Purchased LifeTime Deal in 2023 but now account is deactivated
Hello ,
I purchased a lifetime deal in 2023 and activated my account in Jan 2023 itself. To my surprise my account is deactivated and i am not able to login. If i invested and purchased a life time deal then I should have this account active all the time. Surprise and not happy on this. Can anyone help me on this as my id is a1smartuk@gmail.com with name artists name as sumitsingh. Also why this is happening as it is risk for customer to buy this service if their account will be deactivated.
thanks
Rexxar
May 6, 2025A: Nothing was deactivated and I helped you to update your forgotten password through the password reset link for which you thanked us and appreciated the support so I have no idea why this question on the Appsumo deal was even made. It seems redundant when the support issue has been resolved.
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Q: I've just begun exploring Supermachine, and I find the variety of models somewhat overwhelming as a new user.
Do you have any tutorials or documentation for beginners that outline the use cases for each model?
Rexxar
May 7, 2025A: Hey Beckz, a good place to start is with the YouTube like jd-sumo mention below - https://www.youtube.com/@supermachineart.
A lot of the newer models also have better prompt adherence so are more user friendly in terms of what you type is more often than not what you will get. You can then get to grips with more advanced things like ControlNet by utilizing the YouTube guides. Thanks
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There are a lot of tutorials on their YouTube channel, which is a great place to get started.
https://www.youtube.com/@supermachineart
Q: Is the site down or has the URL changed?
I am trying to get to https://supermachine.art/ and I get nothing as the SSL is invalid.
Is the service down or shut down?
Rexxar
May 2, 2025A: There is no problems with the site and I have tried multiple browsers without issue. I think the issue is on your end. Do you have a VPN on or something? It can sometimes cause random issues like this when nothing is wrong elsewhere.
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Q: Can we adjust the aspect ratio of the image produced?
1. For example, 4:5 aspect ratio.
2. Can you also do animated GIF files?
Rexxar
May 2, 2025A: Hey there, we have set aspect ratios which can be modified in Supermachine, there is Square, Portrait, Landscape , 1:1, 3:4, 9:16, 4:3 and 16:9. There are different pixel variations then for each of those say 512x512, 1024x1024 etc, these can vary based on the model.
There is no animated gif feature in Supermachine at this time. Thanks
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Verified purchaser
Thank you for your reply. But I'm not sure if I understand. Will the system be able to produce images in 4:5 aspect ratio? If so, can you tell us how?
Sorry, I wasn't clear on that point. We don't support 4:5.