Support Board Reviews

I strongly advise against purchasing or using Support Board !
It’s by far the worst chatbot tool I’ve ever tested.

1/ The customer service is downright unpleasant, making any interaction frustrating and unhelpful.
2/ The tool itself is a complete letdown; it delivers incomplete responses and often cuts off mid-sentence, rendering it practically useless.
3/ To top it off, I subscribed to Plan 2 and, as a test, opened just three chats with 3-4 questions each, only to immediately receive an email stating, “You’ve run out of credits. You no longer have credits available.”

This is unacceptable for a paid plan! There are countless AI chatbot alternatives that perform far better. Save your money and avoid Support Board at all costs.

I don’t usually like leaving negative reviews, but I feel compelled to warn others to avoid the same awful experience I had with Support Board.

Support Board is exactly what I'd hoped it would be. I especially love that I can manually take over conversations when needed, though with the AI running off a specialized language model I built as a knowledge base, I rarely have to. It handles everything from live chat to WhatsApp, Messenger, Telegram, Email, and SMS seamlessly, giving me true omni-channel coverage. Features like real-time AI translations, smart replies, and automated flows make support scalable and surprisingly personal. It's intuitive, flexible, and deeply customizable—ideal for anyone looking to elevate their customer support with AI without losing the human touch.

I recently purchased this product and I am extremely satisfied with my decision. The quality is truly impressive, every detail has been carefully thought out, and you can feel it from the very first use. It exceeds my expectations and fits perfectly into my daily routine.

What particularly impressed me is the customer support. I had a few questions after my purchase, and I was amazed at how quickly I received responses. The founder himself is readily available to assist customers, which is very rare and shows a genuine commitment to his clientele.

I highly recommend this product to anyone looking for not only great value for money but also exceptional after-sales service. It is a pleasure to buy from a company that truly cares about its customers!

It's a fantastic tool! I'm currently working through an internal issue with my meta verification. I'm testing it and haven't encountered any problems with the support board. I'll be on standby to resolve the meta issue and will be back soon.

At first, I was frustrated because I tried to install it and couldn't, but the technical support from its founder was more than enough to get the tool up and running.

Supportboard offers solutions to many current chatbot problems. It has the tools and features necessary to enhance not only the automation of responses to often repetitive questions, but also a support ticket system and even AI training for the bot.

And although they have extensive documentation that explains each feature and product step-by-step, my only suggestion is that they should consider adding these translations into other languages ​​in the future and try to further simplify any installation and configuration processes.

Otherwise, everything is fine. The product does what it says it does, and the cloud platform is very stable.