Support Board Reviews

4.4

4.47 stars
4.47 stars
77

Taco ratings

61
4
5
1
6
AskSumo

Support Board is appreciated for its comprehensive features, seamless integrations, and responsive customer support. Users have highlighted the ease of use, powerful AI capabilities, and the ability to manage multiple communication channels. However, some users have mentioned minor issues with the knowledge base and the learning curve. With an overall rating of 4.4 and positive feedback, it's worth giving Support Board a try, especially with the 60-day money-back guarantee.

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Verified purchaser

Member since: Nov 2024Deals bought: 4
5 stars
5 stars
Posted: Mar 17, 2025

An Exceptional Experience with This Product!

I recently purchased this product and I am extremely satisfied with my decision. The quality is truly impressive, every detail has been carefully thought out, and you can feel it from the very first use. It exceeds my expectations and fits perfectly into my daily routine.

What particularly impressed me is the customer support. I had a few questions after my purchase, and I was amazed at how quickly I received responses. The founder himself is readily available to assist customers, which is very rare and shows a genuine commitment to his clientele.

I highly recommend this product to anyone looking for not only great value for money but also exceptional after-sales service. It is a pleasure to buy from a company that truly cares about its customers!

Founder Team
Schiocco

Schiocco

Mar 19, 2025

Thank you!

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Verified purchaser

Member since: Dec 2015Deals bought: 137
5 stars
5 stars
Posted: Mar 15, 2025

Great tool

It's a fantastic tool! I'm currently working through an internal issue with my meta verification. I'm testing it and haven't encountered any problems with the support board. I'll be on standby to resolve the meta issue and will be back soon.

Founder Team
Schiocco

Schiocco

Mar 19, 2025

Thank you!

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Verified purchaser

Member since: Nov 2023Deals bought: 32
5 stars
5 stars
Edited Mar 3, 2025

A Versatile Chatbot

At first, I was frustrated because I tried to install it and couldn't, but the technical support from its founder was more than enough to get the tool up and running.

Supportboard offers solutions to many current chatbot problems. It has the tools and features necessary to enhance not only the automation of responses to often repetitive questions, but also a support ticket system and even AI training for the bot.

And although they have extensive documentation that explains each feature and product step-by-step, my only suggestion is that they should consider adding these translations into other languages ​​in the future and try to further simplify any installation and configuration processes.

Otherwise, everything is fine. The product does what it says it does, and the cloud platform is very stable.

Founder Team
Schiocco

Schiocco

Edited Mar 3, 2025

These statements are completely false.

Showing the chat widget on your websites simply requires copying and pasting the embed code.

PHP is not required in any way.

We responded to your inquiry promptly and resolved your issue weeks ago, yet we never received any further communication from you.

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Verified purchaser

Member since: Dec 2024Deals bought: 4
5 stars
5 stars
Posted: Feb 26, 2025

Exceptional Customer Support and Powerful Tools – Fluent Boards Delivers!

I recently purchased 4 licenses for Fluent Boards, and I couldn’t be happier with my experience! At first, I was a bit unsure about how to install and set everything up on WordPress, but their customer support and service team went above and beyond to help me. They guided me through every step, from handling the codes and licenses to ensuring everything was properly activated.

The level of attention and care they provided was truly impressive. Thank you, Fluent Boards, for your outstanding support and for creating such a powerful and user-friendly tool. I can’t wait to see what I can achieve with it!

Founder Team
Schiocco

Schiocco

Feb 27, 2025

Thank you!

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Verified purchaser

Member since: Sep 2018Deals bought: 52
3 stars
3 stars
Posted: Feb 21, 2025

Possibly a good livechat, but poor knowledge base solution.

Pros:
- good support
- seems like a lot of features as a livechat solution

Cons:
- all knowledge base articles are also served on a https://support.board url. There is no way to opt out, or even to restrict indexing by search engines (no-index). This is a killer for any potential SEO benefit of the knowledge base. WTF?!?!
- documentation for the knowledge base part is very basic.

Founder Team
Schiocco

Schiocco

Feb 21, 2025

As already explained, the URL is not published anywhere if you do not want to, so robots cannot find it. You are making wrong assumptions on your own...

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