At first, I was frustrated because I tried to install it and couldn't, but the technical support from its founder was more than enough to get the tool up and running.

Supportboard offers solutions to many current chatbot problems. It has the tools and features necessary to enhance not only the automation of responses to often repetitive questions, but also a support ticket system and even AI training for the bot.

And although they have extensive documentation that explains each feature and product step-by-step, my only suggestion is that they should consider adding these translations into other languages ​​in the future and try to further simplify any installation and configuration processes.

Otherwise, everything is fine. The product does what it says it does, and the cloud platform is very stable.