Avoid Support Board at all costs: a frustrating, unreliable, and credit-draining disaster
I strongly advise against purchasing or using Support Board !
It’s by far the worst chatbot tool I’ve ever tested.
1/ The customer service is downright unpleasant, making any interaction frustrating and unhelpful.
2/ The tool itself is a complete letdown; it delivers incomplete responses and often cuts off mid-sentence, rendering it practically useless.
3/ To top it off, I subscribed to Plan 2 and, as a test, opened just three chats with 3-4 questions each, only to immediately receive an email stating, “You’ve run out of credits. You no longer have credits available.”
This is unacceptable for a paid plan! There are countless AI chatbot alternatives that perform far better. Save your money and avoid Support Board at all costs.
I don’t usually like leaving negative reviews, but I feel compelled to warn others to avoid the same awful experience I had with Support Board.
Schiocco
Apr 28, 2025We already explained you that OpenAI and Google services are not free and you must pay for the usage. You can buy Support Board credits, or, if you do not want to use credits, you can set OpenAI > Sync mode to Manual and use your API keys. Same thing for Google > Sync mode. Credits are not related to your quota and your membership. More details at https://board.support/docs/#cloud-credits
You used the review system to try to force us to pay for your OpenAI usage, threatening us to post this review if we do not give you credits.
Your review is false, and your behaviour is dishonest.