Support Genix
Streamline customer support with powerful tools and integrations
Tired of managing a chaotic support inbox and losing track of tickets?
Imagine trying to juggle customer issues without a reliable system.
Support Genix is a WordPress plugin intended exclusively for websites built on the WordPress platform.
Say goodbye to scattered support processes and hello to an intuitive, centralized system with Support Genix.
TL;DR
At-a-glance
Integrations
Features
Overview
Effortless ticket management
Easily assign, categorize, and prioritize tickets for streamlined workflow and faster response times.
- Saved replies and reusable responses keep your support workflow fast and efficient
- Collect more info with custom fields to deliver accurate, personalized support
- Categorize and manage tickets to keep your team organized
Track team performance
Monitor response times, closed tickets, and team productivity with detailed reporting.
- Generate detailed reports to assess support efficiency
- Track response metrics for accountability and improvement
- Identify bottlenecks and optimize your support process
Email to ticket conversion
Transform incoming emails into actionable tickets directly in Support Genix for hassle-free tracking.
- Convert emails to tickets and centralize all support requests
- Streamline communication by managing responses from one place
- Reduce response time with a seamless ticketing system
- Never miss a request—every email becomes a trackable ticket
- Keep inbox clutter out with structured, organized ticket workflows
Integrate with popular platforms
Connect Support Genix to your favorite tools, from WooCommerce to Slack, to create a comprehensive support experience.
- Integrate seamlessly with WooCommerce, WhatsApp, and more
- Automate workflows by connecting to popular platforms
- Integrate Webhook for quick, smooth data exchange with external platforms
AI chatbot support
Let the AI chatbot handle common questions instantly and reduce repetitive tickets across the board.
- Pulls instant answers from your knowledge base, effortlessly
- Lower ticket volume by automating responses to FAQs and repetitive inquiries
- Provides 24/7 help even when your team’s offline
Build smarter help docs
Empower users to help themselves and optimize your support flow with built-in docs, AI, and insights.
- Knowledge base management with categories, tags, and author control
- AI writing assistant to craft helpful articles in seconds
- Support analytics that reveal what content your users need
Stop letting support requests slip through the cracks and start providing a seamless experience with Support Genix.
Get ready to elevate your customer service game—join Support Genix today!
Plans & features
Deal terms & conditions
- Lifetime access to Support Genix
- You must redeem your code(s) within 60 days of purchase
- All future Premium Plan updates
- Stack up to 3 codes
- Previous purchasers of Tier 1 only need to purchase 1 additional code to unlock Tier 3 limits
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!