Q: Difference between tier 2 and 3
Can you please explain what the difference between tier 2 and 3 are. I see the number of sites change but the other thing I see is tier 3 says "Get access to all of the features listed on the website", so I am wonder what extras are included in tier 3, but not tier 1 or 2.
Tarek_SupportGenix
Jun 1, 2025A: Hi AndriaC,
Thank you so much for your question! 😊
To clarify, the only difference between Tier 2 and Tier 3 is the number of websites a Sumo-ling can use the plugin on.
As for the phrase “Get access to all of the features listed on the website” mentioned in Tier 3, it appears this wording may have been carried over from a previous launch, and we apologize for any confusion that may have caused. 🙏
We truly appreciate you bringing this to our attention.
If there’s anything else we can assist you with, please don’t hesitate to reach out!
Best regards,
Tarek Aziz