Love it.
So easy to set up and customize! The only thing they are going to fix is that it doesn't quite integrate with BetterDocs yet (say they are working on it) but I won't take a taco off because it is otherwise easy to configure--enough options that it will do what I want, but not so many I can't figure it out. And the one question I had was responded to quickly.
Tarek_SupportGenix
Jun 22, 2025Thank you so much for the kind words and thoughtful feedback!
We're truly happy to hear that you found Support Genix easy to set up and customize — that’s exactly the experience we aim to deliver. We also appreciate your understanding regarding the BetterDocs integration. You're right — it's on our roadmap, and we're actively working to improve that compatibility.
It means a lot to us that you didn’t let that one detail take away from your overall experience. Your support and patience are incredibly motivating for our team.
And we’re especially glad our support team could assist you quickly — we’re always here if you need anything else!
Thanks again for your trust and for being part of the Support Genix journey!