Q: The program does not respond after being opened.
Since I updated the version, sometimes the program doesn't respond when I start it. What could be the possible reasons?
Support_SurFastVideoDownloader
Mar 28, 2025A: Hello, we have released a new version to fix this bug. Please download it from the link below to have a try:
https://www.nablamind.com/video-downloader
If you have any question, please contact us via support@nablamind.com for fast technical support.
Thanks!
Hello TKES, I am sorry for the inconvenience. We are looking into the issue. For now, please delete this folder to fix the issue: Nabla Mind
Path: C:\Users\admin\AppData\Roaming\NablaMind\
I am looking forward to your update. Thanks for your patience.
gianfortuin3PLUSI have the same problem cant eve reach your site cause its not loading I bought the product directly from your site. Saw that its on App Sumo as well I sent an email the software is not responding at all on my laptop. Installed uninstalled numerous times and it still the same issue.