Q: Unable to download Microsoft Stream Videos
I have purchased the app and have tried using the extension to download recorded meeting videos from Microsoft Stream but it doesn't work. I have used the Private downloader option as well as the extension menu option as two different approaches, but neither works. Is this a known issue or limitation of the software? This is my primary use case.
Support_SurFastVideoDownloader
Jun 13, 2025A: Hello SumoPro, thanks for your feedback. Can you share with us the URL of the recorded meetings and we will run a test for it. However, it is largely not supported as the site is not the supported list.
Our contact email is support@nablamind.com and wait for your email. Thanks for your support and understanding.
SumoProPLUS
Verified purchaser
How will you run a test if the site requires my private credentials to access? However, if you’re saying Microsoft Stream is not supported by your app, then why bother?
Sorry, I am not sure this is a private video. I tried to duplicate a similar recorded meeting video on Teams, no success. Sometimes, some sites not on the list may also be supported. However, for Teams, the chance is small. Thanks!